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Social Services Program Assistance Specialist (Hybrid)

Company

State of Connecticut - Department of Social Services

Address , Hartford, 06105, Ct
Employment type FULL_TIME
Salary $71,725 - $91,373 a year
Expires 2023-06-19
Posted at 1 year ago
Job Description

Do you want to utilize your skills and make a difference? Are you looking to take the next step in your career? If so, please read on to learn more about this exciting opportunity!

The State of Connecticut, Department of Social Services (DSS) is seeking a talented and motivated candidate to join our team as a Social Services Program Assistance Specialist for the Division of Program Oversight and Grant Administration.

What We Can Offer You:

  • Paid time off including 13 paid holidays per calendar year;
  • A culture that encourages work/life balance;
  • Professional growth and development opportunities.
  • Comprehensive pension plan and supplemental retirement offerings;
  • Industry leading health benefits, including medical and dental coverage;
  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;

You will discover the opportunity to:

  • Make a difference in the public sector;
  • Showcase your talents in a meaningful role;
  • Provide support to a division that is passionate about the work we do;
  • Engage is a rewarding career;
  • Thrive in an exciting environment;
  • Work together in a collaborative team environment.

Position Highlights

  • Monday – Friday
  • Full Time (40 hours per week)
  • Location: Central Office located at 55 Farmington Avenue, Hartford, CT
  • 8:00am – 4:30pm
  • Hybrid Schedule

The Role:

In this position, you would perform specialized duties related to programmatic review and implementation; offers recommendations to management on policies and procedures regarding divisional and program activities; prepares highly technical reports on activities; performs related duties as required.

About Us:

The State of Connecticut, Department of Social Services (DSS), has a mission that we, along with our partners, provide person-centered programs and services to enhance the well-being of individuals, families and communities.

We hope you take this opportunity to continue your career with us and make an impact by serving your state!

Selection Plan

These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

The Department of Social Services participates in E-Verify.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

If selected for further consideration, State employees may be required to provide last 2 service ratings and last 2 attendance records.

If you have any questions regarding this recruitment, please contact Julie Barker at [email protected].

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to [email protected].

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Social Services this class is accountable for acting as a working lead in a small unit or performing as a technical specialist in program and/or agency monitoring and/or evaluation.

EXAMPLES OF DUTIES

Performs specialized duties related to programmatic review and implementation; offers recommendations to management on policies and procedures regarding divisional and program activities; prepares highly technical reports on activities; performs related duties as required.
GRANTS MANAGEMENT: Administers program in a small unit while performing most complex technical work; leads and trains staff to ensure work is performed in efficient and timely manner; oversees review and processing of applications for assistance; reviews recommendations made by staff based on monitoring of programs; identifies problem areas and develops strategies to improve effectiveness; provides technical assistance to staff and/or individuals, private non-profit organizations and local and state government agencies in program and/or grants management activities; coordinates program activities with other units and community, regional, state, federal and private agencies involved with social services programs.
PROGRAM AND/OR AGENCY MONITORING AND EVALUATION: Participates in small agency or whole agency evaluations as member of a team or team leader; performs most complex technical work involving evaluation research to determine effectiveness and/or impact of program or programs; determines feasibility of program evaluation; conducts evaluability assessment through identification of users and use of program, collecting information on intended program activities, objectives, goals and assumed causal relationships and synthesizing information into a rhetorical program model; conducts formative research through monitoring implementation of program activities to determine effectiveness in reaching target population and providing services intended in program design; develops recommendations for program operators, users and evaluators on corrective action; measures effectiveness through use of cost benefit and cost effectiveness analysis techniques; assesses program impact by examining and analyzing causal relationships between intervention inputs and program outcomes; may have lead responsibility over an evaluation team.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of program development and monitoring functions and/or evaluation principles and methodologies; knowledge of grant preparation and administration; knowledge of accounting and budgeting principles and techniques; considerable oral and written communication skills; interpersonal skills; considerable ability to develop effective and evaluable program designs; ability to read, interpret and administer regulations and guidelines; ability to develop policies, procedures, forms and complex technical instruments to meet needs of division; some supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in program development and monitoring, grants management, program planning or program evaluation including providing information and technical assistance to local and governmental agencies regarding program design and administration.
Note: Program refers to a set of activities designed to provide needed resources to a community, consisting of planning, budgeting, grants administration, monitoring, technical assistance, evaluation and liaison activities among others.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College education may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's Degree in planning, public administration or other closely related area may be substituted for one (1) additional year of the General Experience.
3. For State employees, one (1) year of experience as a Social Services Program Assistance Technician 2 may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • Experience with resources and services available for vulnerable populations.
  • Experience with social and economic problems and research related to vulnerable populations.
  • Experience with review, analysis and evaluation of management and operation of programs.
  • Experience with interpreting complex written material including regulations and statutes.
  • Experience with contracting process and language format.
  • Experience with planning, organizing and negotiation skills.
  • Experience with problem identification and solution-based interventions.
  • Experience with state and federal cost standards and budget and accounting principles.
  • Experience with writing communication related to grant administration activities.
  • Experience with grant administration and program/contract development.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.