Social Impact Measurement & Evaluation Lead (Remote)

Now Brewing – Social Impact Measurement & Evaluation Lead! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
At Starbucks, we put people at the center of our work. We have always believed that our success should be shared, and we remain committed to providing an elevated experience for our partners. We know that our success can be built upon to help our partners achieve their biggest dreams and to help our communities thrive. We are committed to being people positive— a bold effort to enhance the well-being of all who connect with Starbucks through actions and programs rooted in opportunity, inclusion, and community.
We are looking for a passionate expert to help us enable data-driven decision-making that maximizes the benefits of our social impact programming for partners, our business, and the communities where we live and work.
As a social impact measurement & evaluation lead, you will…

• Project manage research programs: Statistical analysis activities focused on improving understanding of the drivers of outcomes and impacts for retail stores.
• Enjoy working in a dynamic field and team: Anticipate needs and adapt to change. Excited to support special projects and new initiatives that support our overall social impact ambitions.
• Manage strategic relationships related to social impact measurement and evaluation: Engage Partner experience innovation teams, partner data and analytics teams and others to evaluate potential sources of partner engagement and affinity data and to establish correlations with impact programs. Facilitate external connections to learn from best practices in impact measurement and relevant research.
• Deliver social impact measurement and partner engagement subject matter expertise: Act as part of the expert team guiding the development of methodology that effectively connects program activities to meaningful outcomes and expected impacts. Identify and drive opportunities for better engagement and alignment with store operations and evaluations.
• Analyze potential to expand impact accounting to relevant community population groups and beyond.
• Lead implementation of social impact metrics in program development and retail strategy
• Maintain strong partnerships with social impact leaders: Providing strategic direction on Social Impact Stores, Outreach Workers, Community Champions and related programs.

We’d Love To Hear From People With

• Superb communications skills, both orally and in writing for various audiences
• Strong analytical and program management skills; ability to research and synthesize various sources of information to develop a cohesive point of view
• Bachelor’s degree in relevant field preferred; additional advanced degrees valued
• Demonstrated results working on wide-ranging partnerships with internal teams, NGOs, government, other companies, and more
• 5+ years leading relevant programs and projects in areas such as retail store operations improvement, partner engagement, social impact or community development
• Ability to work in a matrix organization, handle competing priorities; influence others to deliver performance
• Proven ability to effectively collaborate across functions and geographies to solve complex problems

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and be part of something bigger. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at [email protected].