Sitter, Float Jobs

Company Description

At UM Capital Region Health, we’re about to changeUP everything with the opening of our new hospital in Spring 2021!

Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.

• Demonstrates commitment to excellent service recovery when a customer’s expectations have not been met.
• Obtains report from the assigned Nurse regarding the specific care needs of the patient.
• Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.
• Keeps customer’s information confidential, including public places such as elevators or the cafeteria
• Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer’s name as soon as it is learned.
• Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself. Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service.
• Ensures comfort and safety of assigned patients at all times while on duty, including assisting with toileting and other hygiene needs. Changes the bed as needed
• Documents observation & monitoring of the patient on the Restraint/Close Observation Flow Sheet, (3-802) every 15 minutes and other monitoring (i.e.: range of motion, toileting, meals, fluids, vital signs) at the indicated frequency. Immediately notifies assigned nursing staff of changes requiring intervention.
• Obtains vital signs as assigned during the shift and documents on the Patient Care Flow record
• Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution
• Provides safe, effective, timely and efficient patient care to assigned patient under supervision of licensed nurse. This includes:
  • Obtains report from the assigned Nurse regarding the specific care needs of the patient.
  • Obtains vital signs as assigned during the shift and documents on the Patient Care Flow record
  • Documents observation & monitoring of the patient on the Restraint/Close Observation Flow Sheet, (3-802) every 15 minutes and other monitoring (i.e.: range of motion, toileting, meals, fluids, vital signs) at the indicated frequency. Immediately notifies assigned nursing staff of changes requiring intervention.
  • Ensures comfort and safety of assigned patients at all times while on duty, including assisting with toileting and other hygiene needs. Changes the bed as needed
  • Remains within arms reach of the patient until relieved by another staff member
  • Performs patient transfers to chair, bed or stretcher as requested, observing basic safety practices and principles of body mechanics.
  • Observes appropriate safety practices for patients including arm bands, side rails, restraints, call light position and toileting.
    
• Observes appropriate safety practices for patients including arm bands, side rails, restraints, call light position and toileting.
• Remains within arms reach of the patient until relieved by another staff member
• Performs patient transfers to chair, bed or stretcher as requested, observing basic safety practices and principles of body mechanics.
• Provides assistance to nursing staff as needed.
  • Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.
  • Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer’s name as soon as it is learned.
  • Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution
  • Keeps customer’s information confidential, including public places such as elevators or the cafeteria
  • Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself. Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service.
  • Demonstrates commitment to excellent service recovery when a customer’s expectations have not been met.

Qualifications

• Less than one year
• Basic Life Support – Health Care Provider (BLS-HCP)
• Current Maryland license in good standing as a Certified Nursing Assistant.
• Microsoft Office Suite Skill Level

Additional Information

All your information will be kept confidential according to EEO guidelines.