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Company | MetLife |
Address | Tampa, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Insurance,Financial Services |
Expires | 2023-08-11 |
Posted at | 9 months ago |
Job Location: United States : Florida : Tampa
- Leads small to medium initiatives and/or projects within the team, acts as subject matter expert and key point of contact for medium to large GCSO and Corp initiatives and projects.
- Liaise with Site Leads and BC/DR Leads in response to emergency situations, including Medical, Fire, and Tornado. Plays key role leading GCSO through annual drills.
- Supports on-site LoB events such as townhalls, conferences, JDP certifications. This includes coordination of space and set-up, multi-media needs, catering, etc.
- Ensures all new hire equipment and office supply readiness, whether in-office or virtual. This includes acquisition, bundling, and distribution of laptops and equipment for standard workstation set-up, for virtual associates, and assisting in the reservation and set-up of various training rooms when applicable., for in-office including maintaining retrospective equipment. Works directly with hiring and operations management teams to ensure new hire readiness on Day 1.
- Ensures all discontinued associate equipment is retrieved and recycled or discarded in the appropriate manner, maximizing all equipment warranty and repair programs to best control costs. This includes documentation and follow-up throughout the process to ensure proper escalation and legal protocols can be followed in the event property is not returned.
- Identifies and proposes opportunities for increasing efficiency and improving cost position based on our way of doing business today, to ensure continuous improvement.
- Manages and maintains controlled alignment of assets to GCSO cost centers, includes partnering with internal IT teams and vendor partner, DXC, to ensure complete and accurate updates are made to asset profiles and improved cadence is built around asset replacement and refreshes.
- Coordinates all new and replacement equipment and office supply requests for existing associate population. This includes ensuring uniform standards are followed and approval process met for any non-standard requests, maintaining a stable amount of excess inventory on-site, tracking spend and distribution of inventory.
- Reviews and maintains complete and accurate documentation of processes and workflows, making necessary edits to existing processes and adding new ones as applicable.
- Manages floorplans, specific to GCSO space, through the Facility Management System move request ticketing process. Includes maintaining local Excel views, for real-time capacity and occupancy analysis, partnering with Cushman & Wakefield to complete quarterly floorplan audits.
- Strong relationship building and communication skills
- Strong organization skills and ability to multi-task and change direction as needed throughout a fast-paced workday
- Willingness to learn and to ask questions
- Ability to lift to 25 pounds
- Ability to engage in extended periods of standing and mild to moderate physical activity
- General knowledge of supported business functions, processes/procedures, workflow, systems, and transactions
- Basic computer skills and confidence using MS Office products
- Minimum HS diploma with history of related work experiences
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