Shop Manager Jobs

We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Diamonds Direct is looking for an energetic, motivating, self-starting Store Manager.

Essential Duties

Leadership

• Proven leader or top performer in current/previous role(s)
• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.

Management

• Role models appropriate sales techniques
• Trains and develops sales professionals
• Creates and manages employee schedules
• Ensures inventory control and best practices
• Collaborates with GM & VP to set monthly and annual store goals

Customer Management

• Develops and maintains relationships with key customers
• Is visible on the sales floor to resolve issues/requests in a timely manner
• Demonstrates exemplary customer service and coach employees to do the same

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Experience in a luxury service culture preferred.
• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!