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Company | Sweetwaters Coffee & Tea |
Address | Dublin, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Food & Beverages |
Expires | 2023-07-08 |
Posted at | 10 months ago |
We are looking for a Team Leader dedicated to delivering excellent guest service, delicious beverages, as well as managing shift team members. Leadership and supervisory experience required. Compensation/Benefits
- Flexible work hours
- Responsible for counting down the cash drawer with accurate documentation, as well as monitoring the Team for correct cash handling procedures. Sweetwaters of Bridge Park is an equal opportunity employer. We celebrate diversity in our team and our guests, and are committed to creating an inclusive environment for all.
- Tight-knit team in a fun work environment Immediate Supervisors
- Models exemplary behavior and attitude.
- Ensuring drink recipes are followed and beverages are prepared with consistency.
- Communicates with the Team by giving clear directions and follows up on completion.
- Timely informing supervisors of any team member, guest and/or café issues that require attention. Team, Guests and Role
- Participating in cafe meetings, as well as one on one meetings with supervisors.
- Ensures great guest atmosphere including cleanliness.
- Filling shifts and managing schedule changes.
- Adhering to operating standards as set forth in the Team Member Manual.
- General Manager and Owners Responsibilities Promotes and develops the Sweetwaters culture by:
- Monitors guest flow and adjusts the shift staff as necessary.
- Coaches the Team on educating guests on beverages and food, suggestive selling and prompting guests to join the loyalty program, i.e., Sweet Rewards.
- Manages each role and able to fill any role to run a smooth shift.
- Directs Team members to execute their roles including side jobs while fostering an environment of teamwork.
- Motivates the Team to deliver excellent guest service and sets shift goals.
- Solves guest issues successfully and quickly.
- Ensures the Team is informed of new information and changes as directed by supervisors.
- Verifies and inventories all shipments and product deliveries. Dates and rotates inventory.
- Practicing, upholding and implementing Sweetwaters’ mission, vision and core values.
- Developing and nurturing a team environment while overseeing and ensuring tasks are completed.
- We offer a competitive hourly wage ($17.50 - $20.00, includes tips) and the opportunity for further responsibility that includes pay increases
- Educates guests on beverage choices, as well as food options provided by local vendors.
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