Shift Leader Jobs

As a Shift Leader at our ISU store located at 117 E Beaufort St, Normal IL 61761, you are the captain of our bakery day or night! You understand what it takes to Own the Night (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! SOME OUR SWEET SHIFT LEADER PERKS:

• Must be 18 years or older to be employedAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 19 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 235 stores nationally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
• Outgoing/friendly/patient
• Excellent training & mentorship
• Detail focused and results-oriented
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Support and work alongside the Cookie Crew
• Achievable growth/promotion opportunities
• Ability to lead-by-example and motivate others
• Outstanding communication, time management, and people skills
• You get to work in a fun, exciting team environment
• Job stability with a rapidly growing and reputable company
• FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?
• Legally eligible to work in the United States
• Ability to lift up to 40 lbs.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• At least 1 year of working experience in a customer service focused role
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:
• Point of Sales systems experience
• Flexible part-time work schedules

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