Shift Lead - Pinole

For over 50 years, our goal has been to offer the best coffees & teas in the world, without compromise. Since 1966, we've journeyed in the pursuit of better – a better blend, a better cup of coffee, a better experience for our customers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values – Mastery, Passion, Authenticity, Community, Ownership, and Growth – guide us on this journey.

We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.

Peet’s is currently seeking passionate Supervisors. The Shift Lead models the unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffeebar including and act as the Service Leader to ensure excellent customer service.

What Does it take to be a Successful Shift Lead?

Inspirational Leader

• Promotes a culture of authenticity, respect, dignity and integrity.
• Inspires a shared purpose and engagement.
• Models a passion and commitment to continued success.

Delivers Operational Excellence

• Acts as Service Leader at times, ensuring all financial transactions as well as service standards are met.
• Champions the ongoing spirit of development and professional growth across the team.
• Executes quality store openings and closings, troubleshoots issues and demonstrates pride in the store.
• Supports a culture that attracts, retains and develops the highest quality Baristas.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.

The Ideal Candidate will

• Consistently demonstrate performance that embodies Peet’s Vision, Mission and Values.
• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
• Possess good problem-solving skills and sound judgment.
• Have strong time-management and delegation skills.
• Be an excellent communicator, relating well to customers and fellow Peetniks at all levels.
• Have at least one year previous experience working in a supervisory role with cash handling responsibility in the service or food industry or equivalent related experience and training.
• Have the ability to perform various physical tasks during the work shift.
• Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
• Be extremely reliable and punctual.

What Compensation and Benefits do Shift Leads Receive?

At Peet’s we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following compensation and benefits

• Starting pay between $17.75 to $22.00 plus $3.00 – $6.00 per hour cash and electronic tips
• Geography (local wage requirements and market conditions)
• Full medical, dental and vision insurance to employees who work 21 or more hours per week (following completion of 500 hours of work)
• Paid vacation (accrual following completion of 500 hours of work)
• Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered
• Free coffee and fresh baked goods as well as an employee discount
• Pay ranges are determined based on several factors including
• Opportunities for growth and advancement
• Skills and experience (number of years and industry experience)
• Flexible schedule
• 401(k) plan, with generous matching (must be 18 years old to qualify)
• Employee Assistance Program including mental health resources for all employees

Our Commitment to the Community

Beyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are

grown, lending hands and knowledge to make life and coffee better.

Peet’s is proud to be an Equal Opportunity Employer

For more information about our craft and who we are please visit our website.

We look forward to hearing from you!

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For over 50 years, our goal has been to offer the best coffees & teas in the world, without compromise. Since 1966, we've journeyed in the pursuit of better – a better blend, a better cup of coffee, a better experience for our customers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values – Mastery, Passion, Authenticity, Community, Ownership, and Growth – guide us on this journey.

We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.

Peet’s is currently seeking passionate Baristas. Our Baristas possess an unwavering commitment to mastery by ensuring unequaled quality and service. They focus on engaging with our customers, delivering the Peet’s brand and keeping up the daily coffeebar functions.

What Does it take to be a Successful Barista?

In addition to modeling Peet’s culture and values and following policies and procedures, principal responsibilities include, but are not limited to

Delivers Engaging Customer Service

• Demonstrates that customers come first by serving them with a sense of urgency.
• Determines customer needs by asking questions and sharing product knowledge.
• Welcomes customers to store, engaging with them throughout their store experience.

Delivers Operational Excellence

• Maintains a clean and well-stocked store.
• Participates actively in training to learn new and promotional products. Continually works to expand product knowledge of coffee and tea.
• Provides consistent quality in the preparation of drinks and brewing of coffee and tea.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.

The Ideal Candidate will

• Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.
• Have the ability to perform various physical tasks during the work shift. Click here to review the Physical Requirements for Retail Roles.
• Be extremely reliable and punctual.
• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
• Enjoy working in a team-environment and building great relationships with their coworkers.
• Exhibit a strong focus on quality with an interest in learning more about coffee.

What Compensation and Benefits do Baristas Receive?

At Peet’s we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following compensation and benefits

• 401(k) plan, with generous matching (must be 18 years old to qualify)
• Flexible schedule
• Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered
• Employee Assistance Program including mental health resources for all employees
• Opportunities for growth and advancement
• Full medical, dental and vision insurance to employees who work 21 or more hours per week (following completion of 500 hours of work)
• Geography (local wage requirements and market conditions)
• Within1-3 months as a Peet’s Team Member you will have the opportunity to become a certified Barista and receive a pay increase
• Pay ranges are determined based on several factors including
• Free coffee and fresh baked goods as well as an employee discount
• Starting pay between $13.00 to $19.00 plus $3.00 – $6.00 per hour cash and electronic tips. Additional wage increase when certified as a Barista!
• Paid vacation (accrual following completion of 500 hours of work)
• Skills and experience (number of years and industry experience)

Our Commitment to the Community

Beyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are

grown, lending hands and knowledge to make life and coffee better.

Peet’s is proud to be an Equal Opportunity Employer

For more information about our craft and who we are please visit our website.

We look forward to hearing from you!

Restaurant | restaurant manager | manager | restaurant job | restaurant employment | restaurant careers | restaurant management jobs | restaurant manager jobs | Restaurant manager careers | restaurant management job | restaurant management jobs | Restaurant manager career | Full Service Restaurant | restaurant manager | restaurant managers | cashiering | assistant manager | cash handling | FOH manager | coffee | restaurant jobs | assistant general manager | restaurant management | restaurant management careers | restaurant management | manager | kitchen manager | full service | assistant manager | casual full service | assistant general manager |assistant restaurant manager | general manager | managers | restaurant managers | restaurants | restaurant |casual quick serve | catering | shift manager | QSR | quick serve | Espresso| coffee | barista |