Service Writer Jobs

Martin Automotive Group is searching for a Service Writer to join our team at our Dayton Chrysler Dodge Jeep Ram location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

• Verify that the final invoice reconciles with the work performed on the repair order
• Clearly report all vehicle symptoms as described by the customer
• Greet customers promptly
• Prepare a complete and accurate estimate of cost for labor and parts
• Explain all completed work and charges to customers
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Obtain customer and vehicle information
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently

Requirements

• Bilingual preferred but not required
• At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
• Must have high school diploma or GED
• Personal and professional integrity
• Proven record of achieving exceptional Customer Satisfaction
• A desire for a long term career with a growing organization
• Above average energy level

Benefits

• $55,000 - $80,000 per year
• Paid Holidays
• Weekly Paychecks
• 401k
• Medical, Dental, Vision, Life Insurance

Service Advisor, Advisor, Service Writer, Customer Service, EOE

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