Server Engineer Jobs

A client of Insight Global is looking for a Server Engineer to join their team. This person will be designing, installing, and supporting the client's server environment (Windows and Linux). Providing design assistance, implementing and testing the client's infrastructure systems, utilizing third party management tools, and ensuring network backup and security systems are operative. They will perform project and issue resolution duties (including on-call) as required.

This client is currently working on getting items in the current environment re IP'ed, and there is a huge refresh project coming on in the next couple of months that this individual will be majorly supporting.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Performs Server Services operational activities, including but not limited to server installation, issue troubleshooting and resolution, software upgrades, security patches, performance monitoring, performance tuning, enterprise application administration, and documentation updates.
2. Performs IT infrastructure projects as assigned. These projects include enterprise systems such as Exchange email, VMware, Citrix, enterprise backups, enterprise storage, shared file & print services, and remote access solutions.
3. Participates in the design, installation, and support of Information Systems and other departmental projects involving infrastructure and server components as assigned. These projects include application installs, major system upgrades, facility construction / renovation, local server backup/storage, and department moves.
4. Performs installation and maintenance of the Windows and Linux server environments for enterprise, clinical, and financial applications. Monitors environment status to proactively identify issues when possible.Contacts outside vendors when necessary to facilitate system support and issue resolution.
5. Participates in the implementation of infrastructure solutions and associated procedures. Ensures security policies are followed by all network users (including hospital staff, physicians, and outside vendors).Notify Server Services Coordinator or other IS management of suspected risks or violations.
6. Performs installation and monitoring of server back-up solutions for application data and system software. Monitors and records status of systems backups.Reports and resolves system backup issues as identified.
7. Provides regular updates on project status, support issues, and other operational activities to Server Services Coordinator, Technical Services Manager, and other IS personnel (as required).
8. Performs research on new technologies related to servers, software solutions, and Data Center infrastructure relevant to the Northside Hospital environment. Maintains knowledge on existing Northside technologies. Attends educational classes as required for supporting and implementing server technologies.
9. Produces daily and monthly reports for departmental and related functions, routinely tests systems, and provides organized documentation. Conducts system audits and activity reviews as assigned. Maintains downtime logs and updates support tickets when server issues occur.
10. Maintains current inventory records of servers, infrastructure equipment and systems documentation within all hospital locations. Develops and updates other IT infrastructure documentation as required.
11. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager.

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

1. Bachelor’s or Associate’s degree in Information Systems, Business Administration or other related field; or ten (10) or more years of relevant work experience
2. Two (2) years' experience in IT environment utilizing Windows Server, TCP/IP, VMware, Active Directory
3. Must possess excellent analytical skills
4. Demonstrate knowledge of ITIL procedures, hardware, software, and security
5. Excellent technical troubleshooting skills
6. Excellent communications and customer service skills
7. Extensive knowledge of standard network protocols, standard server operating systems, and enterprise network applications (e.g., Microsoft Exchange, Active Directory, anti-virus software, firewalls, backup systems, DNS, TCP/IP)
8. Ability to communicate effectively

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

1. A+ / Net+ / MCSE certification or other equivalent network certifications.