Senior Vendor Manager – Quality Monitoring & Oversight

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

• Responsible to oversee maintenance and ensure adherence to internal policies and procedures.
• Help drive sound decision making for the team.
• Assist in managing a Governance, Control and Oversight environment for a portfolio with high Regulatory requirements.
• Manage the various aspects of aligning and improving our Governance, Control and Oversight processes and functions related to our Partnership Programs.
• Owner of Quality Monitoring & Oversight functions related to our Partnership Program.
• Responsible to define future oversight strategy and drive continuous improvement of the program.
• Responsible to drive enhancements to our overall Quality Monitoring and Testing program, focusing specifically on automation and related efficiencies.
• Work closely with Team Members and Directs, ensuring efficient and effective execution of requirements with high attention to detail.
• Manage strategic relationship(s) with key TD Business Management, Control Partners, Executive teams, and our Partners.
• Regulatory background specific to Credit Cards/Unsecured Lending.
• Responsible to assist with Internal and External Audits/Exams/Assessments as applicable to the functions performed by your team. Such duties would include pulling together evidence, crafting response memos and discussions with auditors.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.