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Senior User Researcher Jobs

Company

Olympus Corporation of the Americas
Address , San Jose, 94088
Employment type FULL_TIME
Salary $115,026 - $161,036 a year
Expires 2023-12-08
Posted at 9 months ago
Job Description

Workplace Flexibility: Hybrid

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.


Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.


Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View


We deliver on our purpose and our core values by staying True to Life.

Senior User Researchers, in the Digital Health unit, will establish the methodology and drive the execution of user research and usability testing for the squads they support. The Senior User Researcher will partner closely with Product Managers, Product Designers, and Engineers to conduct research that drives product roadmaps, strategy, design, and engineering decisions. The Senior User Researcher will also manage the recruitment of research participants as well as key relationships with our co-creation and collaboration partners. The Senior Product Researcher must have expertise in usability, testing, facilitation, persona development and research methodologies. The Senior User Researcher should also be comfortable working cross-functionally, fostering relationships, and delivering research presentations to partners at all levels across the organization.

Job Duties

  • Create research plans, establish and conducting research activities, analysis results, author research reports, and present findings throughout the product development lifecycle.
  • Manage and actively recruit participants for research studies · Establish and maintain key relationships with co-creation and collaboration partners.
  • Engage with cross-functional counterparts to understand the research needs and inform where research can elevate and unblock processes.
  • Stays current on best practice research techniques, and looks for opportunities to incorporate into the work of the design team.
  • Lead and conduct various research, testing and feedback gather functions to improve products and services.
  • Works cross-functionally across the Digital Health unit, as well as the broader Olympus organization to foster and maintain key relationships with partners.
  • Provide mentorship, coaching, and direction/feedback around usability and research to the broader design and product management teams.
  • Conduct competitive analysis, to understand the product landscape and baseline functionality.
  • Create and maintain user personas across the product line.
  • Create service blueprints, journey maps, and user flow diagrams to depict the experience of a user.
  • Lead multiple research projects across different squads and products.

Job Qualifications

Required

  • Travel required (US and International).
  • Minimum of 5 years of experience conduct research and testing of web applications.
  • Expertise utilizing various research design methods (e.g. user interviews, usability studies, contextual inquiry, surveys, etc.).
  • Experience leading strategic research efforts and integrating user research insights into product roadmaps, strategy, and designs.
  • Availability to attend meeting with team members spread out around the globe
  • Minimum of 6-8 years of experience in UX Research.
  • Minimum of 5 years working as part of a product team in an agile environment.
  • Bachelor's Degree in Anthropology, Psychology, Human-Computer Interaction, Human Factors, or User Experience (or equivalent work experience in a related field). Master's or PhD in Anthropology, Psychology, Human-Computer Interaction, Human Factors, or User Experience (or equivalent work experience in a related field).


Preferred:

  • Ability to work with a low-ego, highly collaborative, cross-functional team.
  • Effective communication and collaboration skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Strong knowledge of both quantitative and qualitative research methods.
  • Excellent presentation skills.
  • Experience working in a fast-paced, dynamic environment.
  • Medical technology or healthcare experience preferred, although not required.
  • Comfortable in a highly technical environment; ability to engage with quantitative stakeholders and understand quantitative findings and materials.


#LI-Hybrid

Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

  • Educational Assistance
  • Parental Leave and Adoption Assistance
  • On-Site Child Daycare, Café, Fitness Center**
  • Comprehensive Medical, Dental, Visions coverage effective on start date
  • Diversity & Inclusion Programs including Colleague Affinity Networks
  • Free virtual live and on-demand wellness classes
  • Volunteering and charitable donation match programs
  • Competitive salaries, annual bonus and 401(k)* with company match
  • 12 Paid Holidays
  • Work-life balance supportive culture with hybrid and remote roles
  • 24/7 Employee Assistance Program
  • US Only

**Limited locations


We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks.

The anticipated base pay range for this full-time position working at this location is $115,026.00 - $161,036.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position ncluding: level of experience, working location, and relevant education and certifications.

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.


Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.


Let’s realize your potential, together.

Olympus requires all US new hires to be “fully vaccinated” against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.


It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.


Posting Notes: || United States (US) || California (US-CA) || San Jose ||