Senior Teller (23-29/4932) Jobs

SENIOR TELLER

Location: Midland, TX.

Summary: Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each client. Keeps proper cash supply on hand and prepares daily proof records while maintaining an acceptable difference records. Identifies potential client needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.

Job functions:

• Provides efficient and courteous customer service; addresses client inquiries, performs cash receipt and payment services and promotes all bank products and services.
• Understands the bank’s security policies and procedures, assists in opening and closing procedures and maintaining codes, alarm function, cameras, cash controls and other opening/closing related activities.
• Cross train as Personal Banker and be able to fill-in as needed.
• Ensure that an economical amount of cash is on-hand in vault and at teller stations to meet client demands.
• Demonstrates high level of accuracy and efficiency when conducting client transactions.
• Performs other related duties as assigned.
• Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
• Performs all teller functions including, but not limited to; processing deposits, withdrawals, transfers and loan payments, sale of cashier’s checks, money orders, traveler’s checks, etc.
• Actively promotes the bank’s products and services, and identifies opportunities for cross-selling and directs clients to appropriate area of the bank.
• Proactively greets clients within the banking center.
• Maintains accurate records of all transactions - prepares/processes cash receipt and payment service related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
• In the absence of the Banking Center Manager will train newly hired tellers on AMB’s operating procedures and policies.
• Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
• Responsible for vault daily, controls cash in vault and distribute daily cash to other tellers.

Position requirements:

• Knowledge of bank products, services, policies and procedures.
• Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.
• High school degree or equivalent (GED).
• Proficiency with personal computers and other business equipment.
• 3+ years previous Teller experience.

Key Qualifications:

• Excellent communication and customer service skills.
• Polite, courteous, and respectful to all internal and external clients.
• Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
• Knowledgeable on Bank Teller responsibilities and policies.

Job Type: Full-time

Pay: $1.00 - $2.00 per hour

Benefits:

• Referral program
• Flexible spending account
• Dental insurance
• Tuition reimbursement
• 401(k) matching
• Paid time off
• Employee assistance program
• Health insurance
• Life insurance
• Employee discount
• Vision insurance
• 401(k)

Experience level:

• 3 years

Physical setting:

• Office

Schedule:

• Day shift

Work Location: One location