Senior General Manager Jobs

Our Attraction Formula is what launches CFH beyond typical dining options; we are more than food. Join our team and stay for the culture. We are looking for a Restaurant Manager to lead all aspects of our business. You will motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. Back of the house management experience is essential, as you’ll assist in hiring qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Job Duties

• Ensure compliance with sanitation and safety regulations
• Estimate future needs for goods, kitchen utensils and cleaning products
• Implement policies and protocols that will maintain future restaurant operations Working at Craft Food Halls Health insurance
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Appraise staff performance and provide feedback to improve productivity
• Train new and current employees on proper customer service practices
• Respond efficiently and accurately to customer complaints
• Control operational costs and identify measures to cut waste
• Organize and supervise shifts
• Manage restaurant’s good image and suggest ways to improve it
• Coordinate daily Front of the House and Back of the House restaurant operations
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Deliver superior service and maximize customer satisfaction
• Regularly review product quality and research new vendors