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Senior E-Commerce Analyst Jobs
Company | Chewy |
Address | Boston, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-08-07 |
Posted at | 10 months ago |
Our Opportunity
- Use analysis and insights to inform the customer experience roadmap
- Develop keen understanding of customer onsite/in-app behavior
- Build dashboards and reports, provide ad-hoc analyses and insights for improving customer experience and conversion rate
- Ensure analytics implementation provides crystal-clear visibility into the impact and the value of new features and functionality
- Conduct deep dive analysis on customer pathing and other website and mobile app interactions to optimize site experience
- Use available tools and data (Snowflake, Python, Google Analytics, Tableau, etc.) to construct, maintain, distribute and enhance dashboards and reporting
- Closely examine customer traffic, browsing and purchase behaviors by developing the deepest understanding of business metrics
- Establish & maintain strong relationships with key stakeholders
- Build insights and create recommendations via written and verbal communications that can be understood by a broad audience
- Proven ability to perform in-depth analysis, synthesize results, report and present strategies and make recommendations to business and technical audiences
- You have deep experience writing and tuning SQL queries and knowledge of relational databases (we’ll quiz you on this!)
- You have a deep understanding of web analytics data collection, experience working with developers to define requirements, implement code & validate data
- Deep experience working with data visualization tools
- You’re a Tableau guru. You can manipulate data, you’re a wiz with parameters & you can build any view in Tableau like it’s nothing
- Motivated self-starter, comfortable operating in a highly ambiguous environment with little direction
- Bachelor’s, Master’s or advanced degree in a quantitative, marketing or technical field
- Experience with Python and/or ETL automation tools
- Experience with ecommerce data
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