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SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
- Lead finance executive partner to our Chief Sales and Customer Officer, Chief Marketing Officer, and Chief Operating Officer, embedding with their teams to help shape and define financial plans, business plans, and strategies
- Develop a deep understanding of SurveyMonkey's Self-Serve and Enterprise Sales funnel. Prepare deep dives for Executive team and the Board of Directors on GTM business performance, in collaboration with key stakeholders to inform operating health and future investment decisions
- Create data-based performance culture by being the steward of some of SurveyMonkey's most critical and visible business metrics: Revenue, Annual Recurring Revenue (ARR), Bookings, Churn, Gross and Net Retention, Pipeline, GTM productivity, etc
- Mentor and lead a world-class team of highly ambitious finance leaders and push the boundaries on producing deeper operational insights
- Drive headcount, quota capacity, and expense planning for Sales, Post-Sales and marketing teams
- Partner with Marketing to forecast and report on marketing ROI across channels, pipeline generation and quality, CAC and payback
- Own end-to-end annual planning, quarterly re-forecasts, and weekly analysis for all consolidated revenue, bookings and ARR metrics across the entire company
- Prioritizing multiple work streams and intense demands on your time is second nature.
- Experience navigating large networks of people and systems to find the information you need; you tell the compelling story behind the data through relevant insights and actionable conclusions
- Experience with both product-led growth and sales-led growth B2B SaaS businesses, metrics, and customer lifecycle
- Experience distilling complex analyses into structured frameworks and develop concrete action plans
- 5+ years of experience as a people manager
- You have 10+ years of directly applicable experience in Sales Finance, Strategic Finance/FP&A, Sales Operations roles with previous experience in enterprise SaaS and Product Led Growth
- Have experience cultivating C-level relationships
- Deep knowledge of SurveyMonkey's business model, strategy, markets, products, customers, and challenges - you use that knowledge to help inform significant company decisions
- Exceptional quantitative skills with mastery in developing and designing financial and operating models
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