Senior Data Analyst, Metrics And Reporting

United States, Georgia, Atlanta

TechOps

15-May-2023

Ref #: 19233

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines is driven by providing best-in-class performance while being a leader of the aviation industry. The role of the Senior Analyst is to support the mission by providing timely strategic insights geared toward enhancing the Delta brand. We are seeking a highly skilled and analytical individual to join our team within the TechOps Business performance team. In this role, you will be responsible for conducting advanced data analysis to support decision-making and strategy development within the division using tools such as SQL, PowerBI, Tableau and other database interface tools. You will work closely with cross-functional teams to define and implement data-driven solutions to complex business problems in addition to developing and maintaining dashboards and reports to track key performance indicators.

This is an in-person role at the Atlanta TechOps Maintenance Facility.

Responsibilities:

• Enjoy working in a high-profile environment with fluid priorities, ambiguity, and aggressive deadlines
• Collaborate with business partners to define critical metrics and audit data to ensure we are providing an accurate and relevant view of the data
• Building and handling multisource data sets to support department initiatives in a timely manner
• Develop and improve automated reports and analyses to support leadership and teams
• Present findings to Business Performance leaders
• Have a team first attitude with the success of our team and business partners as the top priority
• Locate and extract data from a variety of sources for use in analysis, strategy, visualizations and project development

Benefits and Perks to Help You Keep Climbing

WHY YOU’LL LOVE DELTA!

Our culture is rooted in a shared dedication to living our values – Honesty, Integrity, Respect, Perseverance, and Servant Leadership – every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing great benefits to help you keep climbing along the way:

• Career development programs to achieve your long-term career goals
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Competitive salary, performance incentives, industry-leading profit sharing, and 401(k) with generous direct contribution and company match
• Domestic and International (standby) Flight privileges for employees and eligible family members
• Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health counseling
• Access to over 500 discounts, specialty savings and voluntary benefits through Delta Perks such as car and hotel rentals and auto/homeowners/pet insurances
• Paid time off including vacation, holidays, and paid personal time

What You Need To Succeed (minimum Qualifications)

• Strong attention to detail and ability to work autonomously and manage multiple requests with varying timelines.
• Familiarity and/or experience with some or all of the following: SQL, Alteryx, Power BI, Tableau or other database interface tools and languages
• Strong problem-solving and analytical skills
• Ability to manipulate data using programming language and to create complex queries
• Excellent communication and presentation skills
• Demonstrates that privacy is a priority when handling personal data.
• Consistently makes safety and security, of self and others, the priority.
• Embraces a diverse set of people, thinking and styles.

What Will Give You a Competitive Edge (preferred Qualifications)

• Ability to manage a reporting database environment, troubleshoot, and automate reporting within Teradata/AWS using SQL/Python preferred
• Bachelor's degree in a related field or experience in data analysis, preferably in the airline industry