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Related keywords
- Clinical Consultant
- Senior Director Of Clinical Operations
- Clinical Operations
- Clinical Operations Consultant
- Remote Senior It Compliance Consultant
- Senior Clinical Operations Manager
- Remote Senior Operations Trainer
- Senior Clinical Consultant
- Senior Clinical Implementation Consultant
- Senior Operations Consultant
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Senior Consultant - Clinical Operations (Remote)
Company | Veeva Systems |
Address | Madison, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Pharmaceutical Manufacturing |
Expires | 2023-06-20 |
Posted at | 11 months ago |
Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
- Ensure customer success from beginning to end of the engagement life cycle
- Collaborate cross-functionally with Product, Strategy, Sales, and other teams across the company
- Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Study Startup, and eReg/ISF solutions to support clinical trial data and content management needs at the world’s largest pharmaceutical companies to emerging biotechs to Academic Research Centers
- Manage software implementation projects and customers during the lifecycle of an implementation focusing on project planning, gap analyses, workshop delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities
- Mentor project team and consultants in the R&D Services organization and provide leadership for project teams.
- Guide our customers through successful implementations from inception through adoption, ensuring alignment of processes to system design and functionality. Think critically about business requirements to ensure the solution reflects business requirements and focuses on customer success and adoption
- Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders
- 8+ years of experience working with or for life sciences companies; including, Pharmaceutical, Biotechnology, Healthcare, and Medical Device and Diagnostics organizations with knowledge of document and data control and storage.
- Direct system implementation experience either as a consultant, business or IT representative for at least one of the following systems: Document Management (Documentum, OpenText, Sharepoint), CTMS, TMF, Study Startup, or eReg/ISF.
- Ability to act with speed to understand requirements, create corresponding solutions, and willingness to “roll up your sleeves” to design and implement a Clinical Operations solution.
- Knowledgeable on life sciences compliance and computer systems validation requirements.
- Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders.
- Proven track record leading high-impact system implementations and the ability to collaborate and manage diverse stakeholders and ensure delivery to a high degree of satisfaction.
- Ability to travel 50-75%.
- Life science, computer science, or related degree
- Experience in services delivery management and/or systems implementation
- Master’s degree
- SaaS/Cloud experience including knowledge of systems validation
- Direct experience with systems such as Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection, and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore and eReg, Veeva Vault, NextDocs, Documentum, SharePoint, other clinical technologies
- Flexible PTO
- Health & wellness programs
- Allocations for continuous learning & development
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