Summary

BD is adding a position to the Clinical Practice Consultant team. This team partners with our Alaris® Infusion customers in identifying infusion clinical practice improvement opportunities, developing action plans and re-educating nurses to optimize the clinical experience with SmartSite, the Alaris® System and our entire disposable portfolio. This team is highly regarded as the clinical experts in infusion therapy, is closely aligned with Customer Advocacy and continues to function in a Tier 3 response mode for customer issue escalation action plans.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Day-to-day accountabilities include:

• Tier 3 escalation and response to customer sites to assist when infusion product issues have been identified and escalated through Customer Advocacy and/or the product monitoring process. Provide monitoring, assist in identifying the root cause, and develop action plans as directed to mitigate issue re-occurrence.
• Develop remedial customer education/support plans to address non-compliance related to infusion best practices as observed/identified during infusion practice monitoring visits.
• Work with internal teams to establish/schedule support for training and related activities.
• Other duties as assigned or as required.
• Coordinate communication flow throughout team and customer. Manage timelines, costs, resources and reports status and progress to project plan to management through reports.
• Provide pre and post-sales support for strategic customers across Medical Systems Infusion and Procedural Solutions-Vascular business units.
• Communicate findings internally to Customer Advocacy, Clinical Operations, sales, and marketing across business units as indicated.
• Provide input into development/revisions of customer education material, assessment tools and reporting documents.
• Work with internal teams to establish and recommend actions to address suboptimal clinical practice. Coordinate findings with Customer Advocacy, Customer Support Operations, Medical Systems Infusion and Procedural Solutions-Vascular Sales, PS-V Clinical Consultants, and Marketing.
• Facilitate projects by using established project planning process and develops RACI model to achieve optimal outcome.

Qualifications:

• Process Improvement methodology knowledge preferable (e.g. Six Sigma, Lean Thinking, CQI).
• Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis.
• A minimum of 5 years of professional level experience directly related with the degree.
• Requires a B.S. degree in Nursing or related discipline. Must be Registered Nurse. Advanced degree preferred, with emphasis on clinical infusion practice.
• Ability to travel extensively is required. Overnight travel, off shifts, and weekend shifts required.
• Must possess and maintain a valid driver's license
• Must be able to coordinate and drive execution plans of highly skilled and professional matrixed multidisciplinary teams that are internal and external to the organization to ensure a timely and seamless customer experience.
• Experience in ICU, Oncology and/or Neonatal Intensive Care preferred.
• Must have demonstrated project and team management experience in field setting.
• Must have strong communications and project management abilities, and excellent computer and technology skills.
• Must be able to interface at all levels of the organization within and outside of the Company, so strong relationship building and interpersonal skills are required.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

PDN

Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

Salary Range Information

$104,900.00 - $173,000.00