Senior Associate, Gift Processing

INTRO TO POSITION

NPR is seeking a Gift Processing Senior Associate to join the Development division. The role will primarily be responsible for the accurate and timely entry of gifts to NPR and the NPR Foundation in Salesforce. Position will ensure adherence to all processes and procedures utilizing the highest level of data standards to support philanthropic revenue tracking, and responding to inquiries regarding transactions from internal and external constituents. Role is data entry focused and will give the right candidate the experience of learning the inner workings of NPR's fundraising and financial teams. Strong candidates will thrive in a detail oriented environment and must be able to learn quickly and work autonomously. Role reports directly to the Manager, Gift Processing.

RESPONSIBILITIES

• Able to proactively problem solve to make adjustments or corrections in consultation with finance and gift processing team
• Bring a customer service approach to assist in responding in a timely manner to all inquiries to the gift processing team; email or voicemail
• Work closely with the gift processing team to manage and coordinate general accounting, monthly reconciliation of gifts, and annual audit requests
• Work with frontline fundraisers and research teams to ensure proper entry of all relevant information for processing gifts and assist with gift data management
• Maintain standard operating procedures for gift data entry and maintenance
• Manage monthly close protocol including: pulling reports, understanding reconciliation steps, and working with finance and gift processing team to resolve any discrepancies
• Responsible for all aspects of database gift entry in Salesforce and must be able to independently handle processing of lockbox, credit card, wire, stock, pledge and gift agreements and all other types of transactions
• Maintain ongoing gift data hygiene, maintenance, and ad-hoc clean-up projects and other necessary tasks to ensure integrity of the database
• Other duties as assigned
• Assist with research and recommend process efficiencies for ongoing gift data processing tasks
• Manage quarterly pledge analysis process
• Process gifts in a timely manner and ensure all gift codes are accurately applied

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

REQUIRED SKILLS

• Motivated and dependable, ability to prioritize workload independently, manage time efficiently, consistently meet required deadlines
• Enthusiasm for public media, its mission and its programs.
• Critical thinker. Ability to identify problems, develops solutions and take action to resolve issues in assigned areas of responsibility
• 3+ years working with confidential data in a nonprofit or comparable organization
• Cultivate and support an inclusive and equitable workplace culture
• Strong PC skills, proficiency in Excel
• Detail-oriented. Ability to enter data with a high level of accuracy in accordance with organizational policy
• Cultivate and promote diversity, equity, and inclusion in the workplace
• Proficiency with relational databases, preferably Salesforce
• Positive attitude and willingness to jump in when and where needed

EDUCATION REQUIREMENT

Bachelor's degree or equivalent work experience required.

WORK LOCATION

This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.

JOB TYPE

This is a full time, non exempt position.
COMPENSATION

Salary Range: The U.S. based anticipated salary range for this opportunity is ($65,000 - 70,000) plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Hourly Rate: The U.S. based anticipated hourly rate for this opportunity is ($31.25-33.65) per hour. The range displayed reflects the minimum and maximum hourly rate NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR's benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.

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