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Security Officer Jobs

Company

Fort Worth Zoo
Address , Fort Worth, Tx
Employment type
Salary
Expires 2023-06-12
Posted at 1 year ago
Job Description
Summary:
This position will assist in the provision of safety and security of guests, staff, collection animals and property.

Work Schedule: Wednesday - Sunday 12:00am - 8:30am

Essential Duties and Responsibilities:
  • Respond to and control emergency situations; perform crowd control duties, administer first aid and CPR when appropriate (within certification and training limits), and arrange for emergency medical, fire and law enforcement response as determined necessary by Public Safety management
  • Maintain proficiency in the use of all assigned officer protective equipment and restraining devices
  • Control access to the Zoo through assigned gates; checking, logging and clearing authorized personnel and vehicles who present proper identification or passes when attempting to gain access to the zoo
  • Act as an Ambassador of the Fort Worth Zoo at all times
  • Perform routine foot, bike and vehicular patrols throughout the facility and parking lots
  • Respond to medical related situations and incidents; will administer first aid and CPR assistance (within certification and training limits) when appropriate and arrange for emergency medical attention through the duty supervisor as necessary
  • Address and handle the public in a calm, professional and ethical manner; responding appropriately to guest requests and complaints in an accurate, courteous and prompt manner
  • Interact with Zoo guests in a courteous manner, providing information and directions, assisting with lost children and injured guests
  • Perform all duties and responsibilities as assigned
  • While on patrol or at a stationary post, will be vigilant to observe, report and note any possible safety or hazardous situations
  • Participate in job-related training courses to maintain skills, knowledge and abilities necessary to perform essential duties safely and professionally
  • Ensure proper use and security of Zoo equipment; operate and maintain equipment and vehicles in accordance with established policies and procedures
  • Conduct building inspections and patrol
  • Submit written reports, without exception, of all incidents and activities occurring on Zoo property and in the immediate perimeter area (includes parking lots) relative to the Fort Worth Zoo
  • Maintain open and professional communication with Shift Supervisors and management
  • Observe Zoo during evening and overnight hours for any out of the ordinary activities
  • Respond to and enforce violations of local, state and federal laws and compliance with Zoo policies, with respect to infractions occurring on Zoo property and in the immediate perimeter area (includes parking lots). Infractions of the law occurring off Zoo property will require response but not enforcement. Those infractions will be reported to the appropriate law enforcement agencies or Zoo department
  • Practice good safety awareness at all times. Ensure the cleanliness of the Zoo assisting in picking up trash
  • Respond to security related incidents occurring on Zoo property, mitigating and defusing situations
  • Maintain strict confidentiality of information related to incidents or events involving the Zoo to unauthorized personnel i.e. radio, television, newspapers and other press/media personnel
  • Perform all duties in accordance with established policies, procedures and guidelines
  • Respond to and manage all alarms i.e. intrusion, burglar, fire etc., as dispatched in coordination with the duty supervisor
  • Safeguard company assets, property, equipment and facilities against illegal and destructive acts
  • Use sound judgment when assessing and responding to routine as well as emergency situations
  • Maintain confidentiality and integrity of information disclosed, accidentally discovered or communicated as an Officer - with or without specific instructions to do so - of employees, guests and concession partners

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Must function in a non-discriminatory manner
  • Must have capacity to perform under stress when confronted with an emergency, unusual, or dangerous situations
  • Must possess the ability to make mature and sound judgments, defuse and resolve conflicts
  • Available to work a variety of shifts including days, evenings, and midnights as well as weekends and holidays and overtime

Education and/or Experience:
  • Commissioned or Noncommissioned, compensation will be training certification dependent
  • High school diploma or equivalent required
  • Must be at least 18 years of age
  • Prior experience in security field (proprietary or contract security force), law enforcement, military police, emergency services, completion of a recognized law enforcement or security academy or college courses in criminal justice/ law enforcement/ public safety/ emergency management - a plus but not necessary

Certificates, Licenses, and/or Registrations:
  • Successfully complete and maintain basic first aid, CPR and AED training certifications set forth by the American Red Cross or equivalent association
  • Successful complete and receive certification as a Commissioned Security Officer through the Texas Department of Public Safety, Private Security Bureau
  • Valid driver license with acceptable motor vehicle record to maintain zoo standards of insurability

Physical Demands:
While performing the duties of this job, the employee is frequently required to:
  • Lift and carry a weight up to 75 pounds
  • Physically intervene or restrain persons acting in a disruptive or disorderly manner
  • Climb stairs, bend and stoop during the execution of duties
  • Stand, walk, or cycle for long periods of time (approximately 75 % of their shift)

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Ability to work outdoors in heat, cold and inclement weather
  • Team oriented environment
  • Ability to work irregular hours (holidays and weekends)
  • Ability to work special events and functions as required

Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.
Benefits
This is a full-time position and offers the following benefits:
  • Discounts on Food, Merchandise, Attractions, Admission and Programs
  • Medical and Prescription Drug (Employee Coverage 90% Employer Paid, Dependent Coverage 55% Employer Paid)
  • PTO Sell Back
  • Basic Life AD&D (100% Employer Paid)
  • Dental
  • Free Guest Passes
  • Long Term Disability (100% Employer Paid)
  • Vision
  • Free Zoo Membership
  • Short Term Disability (100% Employer Paid)
  • 401k
  • Supplemental Life
  • Paid Time Off (Accrual Equivalent to 5 Weeks Per Year)
  • PTO Rollover
  • Flexible Spending Account