Security Guard Jobs

Position Purpose
Every position at Fort Worth Botanic Garden (FWBG) is important to the organization’s success and contributes to the accomplishment of the strategic goals and, ultimately, achievement of its vision for the future. This role encompasses every employee’s goal of engaging with colleagues, partners, and stakeholders in support of the organization’s mission. Engagement includes participation on teams and committees, exerting extra effort to help the organization succeed, and investing time in the guest experience. Success in this position involves taking pride in working for this organization, committing to effective communication, being solution focused, and embracing a culture of positive change. FWBG is continuously working to build a culture where employees each work with an enthusiastic desire to contribute their skills, wisdom, and ideas towards their team’s performance and to experience a sense of satisfaction in the important role they play.

As a Security Guard, you would ensure the safety and security of both our facilities and our guests. We rely on our Security team to make our guests feel comfortable and safe at the Gardens. Customer Service is at the forefront of our organizational mission and our officers are one of the many faces of this commitment. If you love making guests feel welcome and have a dedication to ensuring the safety of the facilities in your care, we think you might be a great fit for our team.

Principal Responsibilities/Duties/Functions/Tasks

• Participates in the planning, preparation, and filling of employee roles for various public events/exhibits hosted by the FWBG.
• Welcomes and directs visitors to proper place and answers customer inquiries.
• Maintains a secure, healthy, and safe working environment by ensuring the policies and procedures are followed.
• Responds to emergencies including medical problems, criminal activity, and related traffic control opportunities.
• Maintains safety and security of assigned facility. Conducts routine inspections for violations of security regulations, vandalism, trespassing, and tagging. Checks locked doors and gates.
• Provides information for guests and reports safety concerns to management to have them rectified.
• Maintains daily security logs and prepares incident and inspection reports.
• Assists with coordination of special events such as weddings and provides escorts when needed.
• Trains and assists substitutes or second shift officers.

No Supervisory Responsibility

Position Type, Expected Hours of Work, Travel

This is a full-time position with regular work hours scheduled Saturday through Friday, between 6:00 a.m. and 10:00 p.m. Working on holidays may be required.

Flextime is a work schedule arrangement that may or may not be appropriate for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk or hear. The employee frequently is required to stand, walk, climb, balance, stoop, kneel, crouch, push, pull and lift. Position requires use hands to finger, handle or feel; reach with hands and arms; and may use repetitive motions. Employee can expect to be required to exert up to 50 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Special Position Requirements

• Must maintain current Texas Driver’s License and auto-related liability insurance.
• Possession of, or ability to obtain, an appropriate certification or license may be required depending on assignment.
• Must be able to perform manual labor tasks in extreme weather conditions.

Required Education and Experience

• Internal and External customer service skills with ability to anticipate customer needs and answer questions.
• Experience in responsible security or law enforcement
• High School diploma/GED
• Experience operating and using radio communications equipment, alarm systems, and security cameras.
• AED and CPR trained, First Aid trained

Additional Eligibility Qualifications

• Ability and willingness to work rotating shifts, evening, weekends, and holidays.
• Ability to plan and manage time, prioritize tasks, and correspond duties with events.
• Ability to work independently in the absence of supervision.
• Knowledge of general departmental policies and regulations.
• Ability to establish and maintain effective working relationships and work as part of a team.
• Knowledge of and ability to apply general safety principles and practices.
• Ability to follow instructions and adhere to policies and procedures.
• Ability to make sound decisions using good judgement.
• Supervision and observation skills with attention to detail.
• Ability to patrol outside for majority of the scheduled shift.
• Ability to communicate clearly and effectively, both orally and in writing.

To learn more about the Fort Worth Botanic Garden, visit us at https://fwbg.org/