Security Guard 2 - 05182023-46170

Job Information

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES, MOCCASIN BEND MENTAL HEALTH INSTITUTE DIVISION, HAMILTON COUNTY

Minimum Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of law enforcement or security work; qualifying full-time law enforcement, security or related experience may be substituted for the required education on a year-for-year basis.

Other Requirements

Necessary Special Qualifications: A valid motor vehicle operator's license may be required for employment in some positions.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview

Summary: Under general supervision, is responsible for institutional and related security work of average difficulty; and performs related work as required.
Distinguishing Features: This is the lead-level class in the Security Guard sub-series. An employee in this class may be assigned to work any shift in leading and providing a full range of institutional and other security services, such as protection of public buildings. Work activities may include the supervision of staff during a work shift or full supervisory and performance management responsibilities for assigned security staff. This class differs from that of Security Guard 1 in that an incumbent of the latter acts in an entry-working capacity. This class differs from that of Security Chief in that an incumbent of the latter is responsible for directing a staff in security operations on a 24 hour basis at a large state facility.

Work Activities

Performing General Physical Activities:

• Searches for and apprehends missing or unauthorized individuals.
• Responds to calls and takes appropriate action to assist in emergency situations.

Guiding, Directing, and Motivating Subordinates:

• May assign, train, supervise and evaluate performance of security staff and their work.
• Supervises a shift of subordinate staff in the performance of security duties, including controlling the entrance and exit of individuals, patrolling facilities, and other assigned security duties.

Performing for or Working Directly with the Public:

• Controls entrance and exit of individuals by checking for identity, purpose of visit and authorization.
• Escorts individuals to ensure their safety.

Documenting/Recording Information:

• Prepares and maintains records such as incident reports, vehicle citations, logs of visitors and others, and personal property reports.

Communicating with Supervisors, Peers, or Subordinates:

• Provides information to supervisor by telephone, in written form, e-mail or in person to advise of any security concerns and/or discuss work performance of security staff.

Communicating with Persons Outside Organization:

• Communicates with law enforcement agencies to report incidents, provide information, and/or request assistance.

Monitor Processes, Materials, or Surroundings:

• Visually monitors individuals to ensure safety and compliance with policies, rules and regulations.
• Patrols facilities, monitors alarms, and utilizes audiovisual and security systems (e.g., TV monitors) to check for security, hazards, disturbances, and violations of pertinent laws, rules, or regulations.

Scheduling Work and Activities:

• Creates work schedules to ensure adequate staffing levels.

Operating Vehicles, Mechanized Devices, or Equipment:

• Operates patrol and transport vehicles to complete security patrols or transport valuables and individuals.

Controlling Machines and Processes:

• Operates two-way radios and other communications devices to accomplish security tasks.

Competencies (KSA'S)

Competencies:

• Conflict Management
• Approachability
• Customer Focused
• Directing Others
• Problem Solving
• Ethics and Values
• Decision Quality
• Building Effective Teams
• Written Communication
• Interpersonal Savvy

Knowledge:

• Basic knowledge of accepted practices for providing security services

Skills:

• Social perceptiveness skills
• Basic speaking skills
• Active learning skills
• Basic reading comprehension skills
• Basic writing skills
• Active listening skills

Abilities:

• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to see details at a distance
• Ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion
• Ability to communicate information in speaking so others will understand
• Ability to tell when something is wrong or is likely to go wrong
• Ability to see under low light conditions
• Ability to communicate information and ideas in writing so others will understand
• Ability to listen to and understand information and ideas in speaking so others will understand
• Ability to read and understand information and ideas presented in writing
• Ability to tell the direction from which a sound originated
• Ability to add, subtract, multiply, or divide quickly and correctly
• Ability to keep or regain body balance or stay upright when in an unstable position
• Ability to see objects or movement of objects to one's side when the eyes are looking ahead

Tools and Equipment Used

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.