Scheduler - Remote Jobs

Forte Sports Medicine is consistently recognized as the leading orthopedics practice in Central Indiana. We seek professionals who are as determined as we are to deliver exceptional, high quality patient care, get players back in the game, and advance the future of orthopedics and sports medicine. If you share our passion for providing the best possible care in the treatment of shoulders, knees, hips, hands, wrists, elbows, feet, ankles and other highly mobile parts, Forte Sports Medicine may be an exceptional career destination for you.

Specific Duties Include

Forte Sports Medicine is seeking a full time professional, friendly, customer-focused and dependable Orthopedic Triage Scheduling associate to join our busy scheduling team. Position is responsible for answering high volume phone calls, triaging and evaluating calls by potential injury, and scheduling patients for multiple orthopedic surgeons in a busy, multi-site orthopedic clinic.

• Communicate all appointment scheduling changes with patients in a timely manner
• Fully understand and adhere to each physician’s preferred scheduling protocol and processes
• Request medical records as needed for patient visits, following through to ensure records are received in a timely manner.
• Answer and screen phone calls, taking detailed written messages and provide general information verbally as well as in writing
• Obtain sufficient information and provide an in depth assessment of stated patient condition, with appropriate triage of injuries and/or illnesses in order to determine the most suitable direction for each patient to receive care
• Maintain accurate physician schedules, making appropriate, timely schedule changes
• Accurately schedule patient appointments via Electronic Practice Management system for applicable subspecialty physicians located at various locations

Requirements:

• Available to work Monday through Friday, 7:00a - 7:00p. Recurring schedule will be discussed.
• At least three (3) years of extensive work experience in a healthcare setting with knowledge of orthopedic medical terminology.
• Role is remote, with in person meetings as needed
• Must consistently demonstrate excellent customer services skills, be detail oriented, and be highly organized
• Bachelor's Degree in healthcare related field, Athletic Training field preferred.
• Position is full-time, 40 hours per week and is benefit eligible

Forte Sports Medicine is an equal opportunity employer and a drug-free workplace.

PI230136083