Salesforce Pm Jobs

We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (17,000+ experts across 30 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Role: Salesforce Project Manager, Full time

Location: NYC, NY - Hybrid

Salesforce PM will:

Resource Management

• Manage team, allocate task, manage schedule, and monitor progress regularly.
• Reward and recognize performance.
• Optimize resource allocation, ramp-up and ramp-downs to ensure project delivery and margins are optimized.
• Plan and prepare for ad-hoc resource requirements to meet new project requirements or improvements.
• Work with onsite and offshore resources to ensure projects are delivered as per the committed timelines.

Communication & Collaboration

• Map out communication protocol and the points of communication between Nagarro and the client and partners.
• Provide regular status updates to the client via emails, scheduled status meetings, ad-hoc discussions etc.
• Be the single point of contact (SPOC) for client, team and various support groups.
• Facilitate regular communication and coordination involving client team with the rest of the development team and answer questions related to project progress, performance, and decisions.

Risk Management

• Identify and implement risk mitigation actions.
• Monitor risks, develop and execute risk mitigation plan at completion of every major milestone including project closure.
• Manage and mitigate project risks, conduct a risk assessment for the project using the governance guidelines and report an assessment of project health and impending risks.

Change Management

• Follow the change management process to review and accept changes affecting scope, timing, cost, and/or quality, as required and get them signed off from the client

Quality Management

• Experienced with planning unit testing, system integration testing, UATs, performance testing, mobility and security testing in projects.
• Understand the expectations of various stakeholders and seeks to satisfy them: client, users, governance group, senior management, team, support groups.
• Share testing reports and performance testing results with client for acceptance of application meeting client defined acceptance criteria.
• Responsible for ensuring the quality of the deliverable and client satisfaction.

What you'll bring to Nagarro:

• Experience of managing projects with at least 2 large scale implementation ($5M+) of IT application development projects
• Responsible for managing project delivery including scope, RACI, time, cost, quality, human resources, risks & communication.
• Plan User Acceptance Testing (UAT) with the client team to ensure all business requirements are met
• Must have experience in managing fixed bid projects using waterfall and agile methodologies.
• Work with Architect and Technical Lead to prioritize and track project releases and act as an interface between the technical team and the client.
• Work with QA team to define testing strategy, test plan and timelines.
• Responsible for managing EV and margins of the project throughout the project lifecycle.
• Work with business analyst and client for requirement sign offs and define acceptance criteria.
• Work with client for UAT sign off and project release sign offs.
• Create work breakdown structure, project plan to track progress, manage project dependencies and critical path, track project milestones, risks and issues.

Previous Salesforce project management experience is a must