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Company

Greene Resources

Address Raleigh, NC, United States
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2023-07-07
Posted at 11 months ago
Job Description

Job Number: 45969

Salesforce Administrator

:

Our team is seeking a passionate Salesforce Administrator to work alongside our highly skilled Salesforce Admin and Development team and support our rapidly growing software sales and marketing organization. The ideal candidate should have knowledge of Agile methodology, requirements gathering and business process re-engineering. This motivated individual will be responsible for supporting over 250 Salesforce users in an international sales and marketing organization. The right candidate is a team player who seeks to provide transformative business solutions with excellent customer service.

Responsibilities:

  • Manage user profiles, roles, permission sets and assignment rules
  • Provide day-to-day end-user support for Salesforce users
  • Perform data loads
  • Monitor and improve data quality and integrity
  • Assist with onboarding training as well as ongoing training for new or modified functionality
  • Respond to user-submitted cases and be able to identify, diagnose and resolve technical problems or escalate to other team members as necessary
  • Assist in development of Knowledge articles for consumption by Salesforce users
  • Create and customize standard and custom objects including fields, page layouts, workflow rules and validation rules

Education Requirements:

  • Bachelor?s degree or higher
  • Salesforce Admin Certification preferred, but not required
  • 3-5 years Salesforce administration experience

Desired Background/Skills:

  • Knowledge of software development methodologies, including Agile
  • Preference for experience working in multi-national organizations
  • Ability to customize reports, dashboards, workflows, process builder, approval processes
  • Strong understanding of Salesforce platform with focus on Sales Cloud
  • Detail oriented self-starter with strong written and interpersonal skills
  • Prefer experience with tools such as Data Loader, Conga Composer, DocuSign, Validity PeopleImport and Dupeblocker

Qualifications:

  • Remote based role
  • US Citizen - Client WILL NOT SPONSOR
  • Mon-Fri (8am-5pm)
  • Contract to hire