Sales Operations Intern Jobs

Sales Operations Intern - Summer 2023

Austin, TX

WHO WE ARE

FinancialForce accelerates business growth with customer-centric ERP, Professional Services Automation (PSA), and Customer Success solutions. Run on the leading cloud platform, Salesforce, FinancialForce enables organizations to unlock customer insights, deliver innovative experiences, run a connected business, and achieve agility and resilience. Founded in 2009 and headquartered in San Francisco, FinancialForce is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit www.financialforce.com

FinancialForce knows that each individual brings something special to the team, exemplifying a diverse and inclusive work environment. We embrace your authenticity and encourage our employees to “Bring Yourself” to work every day!

BENEFITS OF JOINING OUR TEAM

• Thorough mentorship and training within the software industry that includes working closely with an assigned Sales Leader as a Mentor
• Dynamic and diverse culture within a strong team environment

THE ROLE

As a FinancialForce intern you will be fully emerged within our Sales Operations team responsible for a number of key areas, including:

• Gain a good understanding of our FinancialForce Sales mission, business model and day-to-day operations. Help in identifying opportunities to improve and streamline processes of engaging with partners
• Work with Sales Operations and Sales Enablement to streamline continued process improvement efforts
• Create a CRM tracker/dashboard to manage the results of process improvements
• Start and lead a sales process improvement workstream with the FinancialForce Sales organization with the support of a cross functional team
• Develop a map of existing sales operations processes with our CRM workflows and formulate a strategy plan for improvement opportunities.

The role will involve working with one or more internal teams, learning about how they work, and making contributions to their goals and objectives.

You will have a mentor to support, stretch and guide you during your internship.

WHAT YOU WILL DO IN THIS ROLE

Responsibilities will include some or all of the following:

• Run a gap analysis with the outputs being documentation of: current state, R/Y/G of processes, and suggestions on strategic projects or programs to shore up the re-defined processes.
• Working closely with the manager or assigned staff member, and completing all allocated tasks.
• Updating documents and sales records.
• Conducting desktop research, or gathering information through surveys or by speaking to internal clients and staff.
• Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
• Identifying potential weaknesses and offering improvement suggestions.

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE

• Must be available to start in June
• Interpersonal and communication skills, both written and verbal
• You will be an undergraduate on a Business related degree track
• Strong interest in technology and sales
• Rising Junior or Senior
• Attention to detail
• Determined, team player with a can-do attitude and professional demeanor
• Ability to work independently and as part of a team
• Resourcefulness in getting over problems and establishing clarity
• It is important that you have a passion for producing the highest quality work that ultimately makes FinancialForce successful
• Self-motivated and coachable

Salary Range: Sales Operation Intern - (Austin) $34/hr / $1360wk
FinancialForce annually assesses our compensation and benefits strategies to ensure a best-in-class total rewards package. New hire base pay is dependent on job-related, non-discriminatory factors such as experience, tenure, growth potential, team parity, geo, etc. Base pay is one part of the Total Rewards that FinancialForce provides to compensate and recognizes employees for their work. FinancialForce provides other elements including best-in-class benefits, variable pay offerings, remote work opportunities, flexible time off, parental leave, 401(k), HSA and FSA plans, and more.
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