Sales Manager (Remote) Jobs

Description
Sales
Our Sales team is the largest revenue-generation department at United. They work closely with travel agencies, United travel departments, and corporate clients.
Job Overview And Responsibilities
Manages a geographic portfolio of mid to large corporate accounts. Responsible for responding to RFPs, negotiating discount agreements and managing program performance. Primary focus to increase revenue, share and maximize program profitability through analysis, creation and implementation of Sales programs and new business development, ongoing account management and resolution of customer issues. Demonstrates understanding of the customer’s travel patterns, key influencer priorities and travel management practices. Uses consultative selling and leadership accessibility to build strong, “trust based” relationships within client hierarchy to establish United as a critical strategic business partner. Works closely with Director and joint venture airline partners. Highly visible within the business travel and local community.

• Visible at client, industry, Business Travel Association (BTA), civic and, community events
• Collaboration:
• Conducts in depth data analysis, captures market intelligence, and leverages input from multiple stakeholders to create unique contractual and non-contractual client solutions that maximize share, profitability and customer loyalty
• Maximizes ROI within an assigned budget
• Client and industry engagement:
• Captures competitive intelligence
• Logs activities, account plans and progress towards assigned goals in Sales Force
• Responds to RFPs, establishes aggressive but reasonable goals and consistently monitors and drives goal achievement
• New business acquisition:
• Cultivates healthy and productive business relationships with clients, including executive engagement
• Engages in day-to-day account management responsibilities
• Seek and target new business relationships
• Account management, business planning, and administration:
• Grows portfolio by identifying, cultivating and contracting new and incremental small to mid-size corporate agreements
• Supports new routes through data mining, identifying and targeting revenue/promotional opportunities across the portfolio and community
• Ensures agreement integration and revenue/share maximization
• Understands and promotes direct and alternate booking channels, including New Distribution Capabilities (NDC)
• Resolves complex customer service issues
• Develops monthly/quarterly customer reviews including performance reporting and preparation of client-facing presentation materials
• Coordinates client proposals and agreements with sales colleagues, alliance partners and internal departments
• Implements tactical pricing and Mileage Plus incentives and leverages online booking tool display tactics in highly competitive markets and lucrative revenue streams
• Portfolio maximization and opportunity analysis:
• Carefully monitors performance data and ensures that action is taken to quickly address opportunities and threats

Qualifications
Required

• Ability to cultivate business partnerships
• Bachelor's Degree or equivalent work experience
• Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings
• Proficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)
• Three to five years equivalent experience with increasing levels of responsibility or two years of airline sales or travel industry experience (supplier, consultant, Travel Management Company, etc.)
• Aggressive, energetic, results orientation
• Foundational understanding of airline sales or travel industry sales
• Must be legally authorized to work in the United States for any employer without sponsorship
• Reliable, punctual attendance is an essential function of the position
• Ability to create and deliver client-facing presentations
• Communication and analytical ability
• Successful completion of interview required to meet job qualification
• Demonstrated general business acumen and financial aptitude

Preferred

• MBA
• Three years of account management experience in airline industry or travel industry (supplier, consultant, Travel Management Company, etc.)
• Strong negotiation skills
• CTE/GLP certified
• Experience or knowledge in Finance, Network Planning, Revenue Management, Marketing, Loyalty, and Alliances
• Knowledge and user experience of the company's systems and data sources used within Sales

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT DCA00000276