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Sales Associate, Seasonal, Fairfax, Va- West Elm

Company

West Elm

Address Fairfax, VA, United States
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-06-27
Posted at 11 months ago
Job Description

  • ***About the Team****
Hiring Manager: Here’s where you’ll highlight what your team does.
Example: You will be part of the Technical Infrastructure team responsible for designing, building and delivering key technical building blocks such as Servers, Storage, Networking, Voice, Databases, Data Centers, Service Desk and Monitoring tools. Our job is to ensure that every WSI location, associate and customer has the best experience possible utilizing our vast array of technical solutions we provide.
About The Role
As a Sales Associate you p rovide customers with a unique shopping experience by offering excellent customer service . Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment .
You’re Excited About This Opportunity Because You Will...
  • Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
  • Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Achieve established sales and contest goals Maintain knowledge of current sales and promotions
  • Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
  • Comply with all Company policies and procedures
  • Perform other duties as assigned by management
  • Process, ticket, and restock merchandise as needed
  • Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
  • Utilize effective selling techniques to build multiple sales and increase productivity
Why you will love working at Williams-Sonoma, Inc.
  • A technologically and data-driven business
  • We’re at the forefront of tech and retail, redefining technology for the next generation
  • We’re passionate about our internal and external clients and live/breathe the client experience
  • We have fun!
  • Competitive salaries and comprehensive health benefits
  • We’re a successful, fast-growing company with an entrepreneurial vibe
  • We get to be creative daily
  • We believe in autonomy and reward taking initiative
  • A smart, experienced leadership team that wants to do it right and is open to new ideas
We’re Excited About You Because...
  • Know what questions to ask your customers in order to understand their personal cooking style & needs
  • Technical Competencies required: ****
  • Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
  • High school diploma or equivalent preferred
  • Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
  • Ability to be mobile on the sales floor for extended periods of time , operate POS system and lift and mobilize medium to large items, ( up to 75 lbs. ) while utilizing appropriate equipment and safety techniques
  • Deep understanding of numerous networking protocols such as OSPF, BGP , VRRP , DNS, DHCP, proxy functions (forward and reverse), security protocols (IPSec, SSL, etc.), real-time protocols for voice (Skinny, SIP, H.323 , MGCP ), in addition to WAN communications protocols including MPLS, DWDM , OC carrier, BRI /PRI
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • HM : List any technical requirements, if applicable. For example:
  • Full time associates are expected to have open availability to meet the needs of the business Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)
  • Basic scripting skills in Python, Perl, iRules , TCL, Chef/Puppet or Go a plus
  • Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
  • Most successful when provided with clearly defined daily sales goals & metrics
  • Succeed in a team environment, while able to work independently & manage your own time
  • Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Familiarization with cloud/storage services
Physical Requirements
  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
  • Ability to operate POS system.
  • Ability to be mobile on the sales floor for extended periods of time.
Benefits
Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:
  • Paid vacations, holidays and other time-off programs
  • Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
  • A wellness program that supports your physical, financial and emotional health
  • Time off to volunteer
  • In-person and online learning opportunities through WSI University
  • Various discounts on local businesses
  • Location specific sample sales
  • Matching donations to qualifying nonprofit organizations
  • Company-sponsored community involvement
  • A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
  • Tax-free commuter benefits
  • A business casual work environment
  • Cross-brand and cross-function career opportunities
  • A 401(k) plan and other investment opportunities
  • San Francisco based bike share program
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
For Sf Only
Williams-Sonoma, Inc. is an Equal Opportunity Employer . Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.