Sales Associate Jobs

ABOUT US

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE

• Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regards to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
• Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
• Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
• Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
• Maintain exceptional product knowledge, brand awareness.
• Maintain keen awareness of product selections, core/seasonal styles, E-commerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
• Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
• Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.

THE IDEAL CANDIDATE

• Minimum 1-2 years experience in luxury retail or luxury customer service environment.
• Highly organized, self-motivated with strong interpersonal skills.
• Ability to source prospective clients from existing sphere of influence.
• Confident, professional, comfortable working autonomously; strong communication both written and verbal.
• Passionate representative of the Thom Browne world.
• Additional language fluency a plus.
• Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and entrepreneurial.

WHAT WE OFFER YOU

• Highly competitive pay
• Comprehensive benefits package
• Thom Browne Uniform
• Diverse and inclusive working environment
• 401(k) company match