Room Attendant Jobs

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.

• Perform other duties as assigned.
• Handle all lost and found items according to established procedures.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• May regularly assist with deep cleaning projects.
• Minimize waste of supplies and amenities within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Report needed repairs or unsafe conditions to supervisor.
• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
• Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.

• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Previous background from the extended stay industry preferred.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to work mornings, evening, weekends, and holidays.
• Basic reading, writing and mathematical abilities are preferred.
• Will be required to regularly use commercial cleaning chemicals.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Some previous housekeeping experience preferred.

• Medical, Dental and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Parental Leave
• Sonesta Hotel Discounts
• Health Savings Account with Company Match
• Educational Assistance
• Various Employee Perks and Discounts
• Company Paid Short Term and Long-Term Disability Insurance
• Paid Vacation and Sick Days
• Company Paid Life Insurance

• Paid Parental Leave
• Paid Vacation and Sick Days
• Educational Assistance
• Medical, Dental and Vision Insurance
• Various Employee Perks and Discounts
• 401(k) Retirement Plan with Company Match
• Sonesta Hotel Discounts
• Company Paid Short Term and Long Term Disability Insurance
• Health Savings Account with Company Match
• Company Paid Life Insurance