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Room Attendant Jobs

Company

Highgate

Address San Antonio, Texas Metropolitan Area, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-06-12
Posted at 11 months ago
Job Description
Hourly


Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.


Holiday Inn Express McAlester


1811 Peaceable Rd


McAlester, OK 74501


The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel


following all of the Brand and CDC guidelines for cleanliness.


  • Remove all trash and dirty linen from public spaces, hallways, and rooms.
  • Ability to stand during entire shift.
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms.
  • Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Replenish chemical bottles.
  • Thoroughly clean and santize guest rooms on a regular schedule, daily.
  • Clean and sanitize according to CDC and brand standards
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Keep all hallways, public areas and closets clean, neat and vacuumed


Hourly


Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.


La Quinta San Antonio - Riverwalk


303 Blum


San Antonio, TX 78205


The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.


  • Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
  • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
  • Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
  • Maintain key control.
  • Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
  • Remove all trash and dirty linen from public spaces, hallways, and rooms.
  • Assist with training of Housekeeping staff.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Previous supervisory responsibility preferred.
  • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
  • Ensure overall guest satisfaction.
  • Ensure completion of cleaning projects on a biannual basis.
  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
  • Handle items for "Lost and Found" according to the standards.
  • May be required to clean rooms as business needs dictate.
  • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
  • Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms.
  • At least two to three years of progressive experience in a hotel or related field preferred.
  • Replenish chemical bottles.
  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Thoroughly clean and santize guest rooms on a regular schedule, daily.
  • E 7242
  • Ability to stand during entire shift.