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Room Attendant Jobs
Company | Highgate |
Address | San Antonio, Texas Metropolitan Area, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-06-12 |
Posted at | 11 months ago |
Hourly
- Remove all trash and dirty linen from public spaces, hallways, and rooms.
- Ability to stand during entire shift.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms.
- Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Replenish chemical bottles.
- Thoroughly clean and santize guest rooms on a regular schedule, daily.
- Clean and sanitize according to CDC and brand standards
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
- Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
- Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
- Maintain key control.
- Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
- Remove all trash and dirty linen from public spaces, hallways, and rooms.
- Assist with training of Housekeeping staff.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Previous supervisory responsibility preferred.
- Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
- Ensure overall guest satisfaction.
- Ensure completion of cleaning projects on a biannual basis.
- Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
- In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
- Handle items for "Lost and Found" according to the standards.
- May be required to clean rooms as business needs dictate.
- Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
- Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms.
- At least two to three years of progressive experience in a hotel or related field preferred.
- Replenish chemical bottles.
- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Thoroughly clean and santize guest rooms on a regular schedule, daily.
- E 7242
- Ability to stand during entire shift.
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