Retail Sales Representative Jobs

Job description

Retail Sales Representative

About McComb Window & Door Co., Inc.

McComb Window & Door Co., Inc . is a family owned business established in 1930. We are the central Indiana distributor for Pella window and door products – allowing us to sell, pre-finish, deliver and install high-quality, innovative Pella Window and Door products. McComb Window & Door Co.,

Inc. is well respected in the window and door industry and provides an extensive portfolio of products to meet customer needs. We are always looking for dedicated employees ready to contribute and be part of a collaborative and fulfilling working environment.

Summary of Retail Sales Representative Position

Pella’s Outside (In-Home) Sales Representative conducts PRESET and PREQUALIFIED company generated appointments and sells all the Pella replacement window and door product lines directly to homeowners via in-home sales consultations. Pella’s Sales Representatives follow a structured in- home sales presentation using a consultative sales approach. This is a W-2 position with a base salary, commission and bonus opportunities following a detailed training and ramp-up period.
Successful McComb Sales Representatives earn an attractive financial package annually that will be discussed when an offer is made.

We offer:

• Job Training
• Company cell phone, laptop
• A matching 401k plan
• A winning culture with low turnover
• Paid time off in first year
• Solid benefits package - Medical, Dental, Vision, Life insurance, LTD
• Competitive salary + commission + bonus package
• Mileage allowance

Retail Sales Representative Responsibilities

• Participates in various departmental and interdepartmental meetings or training as required.
• Follows up with all customers to ensure that the project meets or exceeds the customers' expectations.
• Completes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.
• Responsible for creating self-generated leads to supplement customer base.
• Complies with company policies on pricing, product offering, installation, credit and collections.
• Coordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issues.
• Responsible for all field activity relating to customer relations, product sales, collections, and customer satisfaction for the replacement segment.
• Follows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.
• Ensures quotes and orders are accurate and follows company sales processes.
• Pursues leads, gives product demonstrations both in the home and at the Showroom, discusses product options with the customer and takes on-site measurements.

Education and Experience

• BS/BA, AA or Technical degree (or equivalent) and 2-4 years of successful in-home selling experience is preferred.
• High school diploma or GED required.
• Customer service or general business experience would also apply to this role.

Retail Sales Representative Qualifications

• Attention to detail is required.
• Prior knowledge of general construction applications and terminology and/or windows and doors applications or components is preferred.
• Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.
• Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines.
• Must be able to develop trust and confidence of customers, coworkers and managers.
• Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion.
• Must be a team player and exhibit a strong desire to learn and promote self-growth.
• Good public relations, public speaking, and customer service skills
• Must present in a clean and neat physical appearance.
• Excellent verbal and written English language skills
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Conditions of Employment

McComb Window & Door Co., Inc. is committed to workforce diversity. Pella is a Tobacco-Free Work
Environment. Pre-offer background check and post-offer drug screen are required.

Equal Employment Opportunity

McComb Window & Door Co., Inc. provides a working environment free of discrimination and harassment. McComb Window & Door Co., Inc. treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IF YOU ATTACH A RESUME YOU ONLY HAVE TO SIGN THE APPLICATION.

Job Type: Full-time

Benefits:

• 401(k) matching
• Vision insurance
• Dental insurance
• Paid time off
• Employee discount
• Health insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: On the road