Retail Sales Associate / Customer Service/Receptionist

Elements Massage, located in Totowa, NJ is looking for bright, outgoing, friendly individuals to join our team as a part-time Retail Sales Associate / Customer Service/Receptionist

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.

Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.

Our Brand Promise

To better the lives of everyone we touch.

Responsibilities And Duties

• Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.
• Must be flexible availabilty. Must be able to work nights, some weekends and depending upon what is needed a possible morning.
• Following our proven sales process to enroll clients into the Elements Wellness Program
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
• Being the first and final face of hospitality, whether on the phone or in the studio
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications And Skills

• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications
• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Prior retail sales experience preferred; selling memberships or services in person to potential clients.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

Studio Specific Benefits

• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio

In return, we will provide

• Training and proven processes to support your success.
• Competitive starting pay to include hourly rate and incentives.
• A warm, professional, safe atmosphere.
• Variety in your work that is both challenging and rewarding.
• The opportunity to be part of a team that is focused on the wellness of others in order to provide the best therapeutic massage in Totowa.
• Benefits include free monthly massage.

Elements is a smoke free work environment.

Send Resume to [email protected]