Retail Associate Jobs

Position: Retail Associate, Full-time
Shifts: Flexible Hours/Days – Must be able to work some evenings, weekend shifts (Friday, Saturday, Sundays are a must), and holidays.
Reports to: Visitor Experience Manager
Location: Bardstown, KY
Company/Location Overview
No secrets. No myths. No fabricated stories.
Bardstown Bourbon Company is a new blend of bourbon makers creating the next industry standard through unparalleled transparency, collaboration, and innovation.
With the most technically advanced and sophisticated distillery in the country, our pledge of transparency is on full display through open spaces and clear glass, putting the art and science of whiskey-making front and center for all to see. In the heart of the Bourbon Capital of the World™, Bardstown Bourbon Co. produces not only our own award-winning and highly sought-after blended bourbons, ryes and finished whiskies, but custom distills and ages whiskies for many brands, from start-up pours to established top shelves.
We are the premiere destination on the Kentucky Bourbon Trail ® , combining distilling, culinary, and beverage expertise to create a modern, authentic experience that will engage and delight the bourbon novice and the most sophisticated aficionado.
At our on-site restaurant, Bardstown Bourbon Co. Kitchen and Bar, visitors enjoy chef-driven yet approachable Southern cuisine with international flair paired with creative cocktails, a vast collection of spirits, curated wine list, and our one-of-a-kind Vintage Library, our ode to distilling history stocked with old and rare finds dating back to the 19th century.
Green River Distillery is located in Owensboro and is the 10th oldest distillery in the state producing more than 90,000 barrels of bourbon and rye for its own brands and partners. They produce the flagship Green River Kentucky Straight Bourbon Whiskey which started in 1885 and was re-launched in February 2022.
At Bardstown Bourbon Company, see how we are moving the industry forward and NEVER STANDING STILL.
For more information, please visit www.bardstownbourbon.com and www.greenriverdistilling.com
Position Summary
We are looking for an enthusiastic Retail Associate to provide outstanding customer service to every guest who visits the Bardstown Bourbon Company. The successful candidate must be able to work efficiently in a high-paced setting. Must be able to work in a retail setting as well as assist with the setup, breakdown, and organization of our tour experiences when needed. A passion for working with the public and an exemplary work ethic are required.
/Responsibilities

• Commitment to the Company’s ISO program including the quality and food safety of our products.
• Other duties as assigned.
• Willing to participate in continuous training and educational opportunities.
• Keep retail clean by wiping down surfaces and sweeping occasionally.
• Keep VE Manager informed of items that are low in stock.
• Must be willing to learn all products to accurately explain them to guests.
• Keep retail items stocked
• Maintain the highest health standards, sanitation and cleanliness in the classroom and Warehouse Tasting Room to meet local, state and government health guidelines.
• Efficiently work with a POS system
• Lead Monthly inventory counts.
• Greet each guest upon entry to the retail shop.
• Must be willing to learn Bardstown Bourbon Company’s distillery practices and products.
• Must be willing to cross train in all areas of the Visitor Experience
• Maintain the integrity of the displays.
• Close POS systems down accurately and complete an end of shift deposit.

Qualifications

• Previous experience in customer service and inventory practices
• Basic computer skills
• Ability to multi-task
• Ability to speak and write English fluently.
• Excellent communication and interpersonal skills
• A high school diploma or GED

Physical Requirements

• Must be able to lift and/or move up to 25 lbs.
• Reaches, bends and stoops frequently.
• Mobility to climb stairs with tray containing glasses.
• Frequent washing of hands
• Must be able to determine wait time based on Visitors Experience procedures.
• Ability to kneel, crouch or crawl; talk, hear, taste and smell.
• Frequent exposure to fluctuating temperatures indoors and outdoors
• Frequently required to stand and walk for at least an hour at a time; occasionally sits.

The Bardstown Bourbon Company is committed to equality of opportunity in all aspects of employment. It is the policy of The Bardstown Bourbon Company to provide full and equal employment opportunities to all employees and potential employees, without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.