Restaurant Manager - Fairfield

FIND YOUR FIRE!

At Sally's Apizza we have been creating New Haven Style Apizza since 1938 and are now expanding to locations across the United States. Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. We hand-craft authentic pizza in custom-designed ovens, using the original recipes. Sally’s mission is to make great pizza available to everyone.

Description

We are looking for an experienced, responsible Restaurant Manager with a background in restaurant management. The ideal candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high-volume setting, and be willing to roll up your sleeves to get “hands-on”. If you think you have what it takes to join our team as a restaurant manager, then apply today.

• Available to work on holidays (except Thanksgiving and Christmas because Sally’s is closed)
• Previous management experience preferred but not required
• Ability to work on your feet 8-10 hours per day
• Basic understanding of the Microsoft suite of programs
• Able to be scheduled any day of the week, opening, or closing

The Role:

As a member of the management team, the Restaurant Manager will conduct the day-to-day restaurant operations according to company standards and policies. They will be directly responsible for managing and supervising front and back-of-house employees as well as engaging with guests to provide a high level of hospitality in our dining rooms.

As the Restaurant Manager, you will...

• Adhere to and coach our standard operating procedures for all front and back-of-house hourly positions.
• Administer progressive discipline to hourly line staff when necessary.
• Perform end-of-shift closing duties to company standards.
• Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork.
• Communicate operational updates to the General Manager.
• Interview and hire new hourly line staff.
• Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis.
• Monitor staff performance and actively participate in staff performance reviews.
• Assist with the opening and closing of the restaurant when necessary.
• Help to solve all guest-related issues.
• Fully understand and embody the Sally’s Apizza culture and historical evolution of the brand.
• Maintain a presence in the dining room to ensure a smooth flow of service.
• Conduct daily pre-shift meetings with the hourly staff.

SALLY’S CORE VALUES

Obsession for Apizza

True passion for the uncompromised quality and tradition of New Haven Apizza. Strive for excellence and bring your personal best to work every day.

Commitment To Our Guests

Demonstrate warmth and care while creating memorable moments of hospitality for all guests.

Strength of Character

Take pride in your job and use best judgment to do what is right and fair even when no one else is looking. Actively seek to build trust with colleagues and guests.

We Are Family

We are a hard-working crew that takes care of and supports one another while courageously providing honest feedback to hold each other accountable.

ROLE COMPETENCIES

Language

• English
• Basic Spanish (preferred but not required)

Experience

• A minimum of 2 years of proven success in a restaurant setting.
• Comprehensive understanding of restaurant operations.

Technical

• Strong Computer Skills (Microsoft Office, Brink POS preferred)
• Experience using 3rd party delivery services.

Certifications

• ServeSafe Certified

Attention To Detail

• Taking responsibility for a thorough and detailed method of working.

Functional Expertise and Usage

• Acquiring and applying functional knowledge in an area of specialty that is not technical. - For example, Operations, Finance, and Human Resources management

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.

Oral Communication

• Shaping and expressing ideas and information in an effective manner.

Financial Awareness

• Actively seeking opportunities to optimize financial costs and investments when making decisions that have a financial implication.

Integrity

• Upholding generally accepted social and ethical standards in job-related activities and behaviors.

Work Environment

• This is a hands-on position that requires 90% of your week been spent actively engaged in running great shifts.
• Must be available to work days, nights, weekends, and holidays.
• Must be able to work on your feet for up to 10 hours at a time and have the ability to lift up to 50lbs.

Job Type: Full-time

Salary: $60,000 - $65,000

Benefits:

• Health Insurance
• Paid time off
• Employee discount
• Dental Insurance
• Vision insurance

Restaurant Manager Details:

• Experience level: 1 year
• Shift: Day & Evening, Weekend availability
• Work Location: In-person
• Job Type: Full-time
• Education: High school or equivalent (Preferred)

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