Residential Security And Executive Protection Agent

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work – and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested?
Patriot Group is a boutique security services company that prides itself on providing white glove security and consulting services joined forces with Crisis24 a GardaWorld Company to create a Global Protective Solutions powerhouse.
We are seeking a full-time Residential Security and Executive Protection Agent in the San Francisco Bay area. This position is 100% on-site, and tasked with numerous functions providing overall support to protective security operations in dynamic, multifaceted, and fast-paced corporate environments.
The following are basic functions and responsibilities of this role:

• Maintain discretion and confidentiality.
• Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client’s quality of life.
• Assisting with performance of various assessments.
• Experience with Access Control and CCTV.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.
• Be responsible for safeguarding the client, family, and personal property located at the residence.
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Demonstrate effective communication with the client, the family, and other team members.
• Assisting with the creation of travel and event procedures and plans.
• Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
• Opportunities for travel/special assignments.
• Incorporate the client’s core values and code of conduct in all decisions and actions.
• Experience with SOP generation and annual review.
• Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
• Access control for visitors, employees, and vendors.
• Detect and report suspicious activity and security vulnerabilities.
• Develop and provide travel briefings.
• Previous corporate experience desired.
• Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.

Minimum Requirements

• Must be flexible with traveling to multiple different client sites as needed
• Participate in global travel as needed.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Possess a valid U.S. Passport.
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
• Proficient in a broad range of technology and software, including but not limited to Apple iOS, MacOS, Microsoft Windows, Office 365, Google Workspace (including Google Docs, Sheets, Slides), Zoom, Slack, and project management tools such as Asana.
• Excellent communication skills (verbal and written)
• Possess a high school diploma, GED, or equivalent.
• Pass pre-employment background investigation.
• Possess a valid and current California driver license.
• Strong ability to think critically and strategically.
• Possess a valid BSIS Guard Card and Exposed Firearms Permit
• Required: California CCW or LEOSA HR218, California Exposed Firearms Permit, and 1 – 3 years of experience in Residential Executive Protection.

Desired Qualifications

• Prior ERT, military, or law enforcement providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.

Salary and Benefits

• Opportunities for paid training.
• Rotating (3 / 4, 4 / 3) twelve-hour shift schedule, guaranteeing 4 hours of overtime per shift.
• Additionally, will be eligible for 401k with employer match.
• $42.50 per hour.
• Eligible for premier medical/dental/vision, Life Insurance, AD&D, and paid time off.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.