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Residential Development Professional Jobs

Company

Comcast
Address , Pittsburgh
Employment type
Salary
Expires 2023-09-11
Posted at 9 months ago
Job Description
Core Responsibilities
  • Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Company products and services.
  • Retains customer base by delivering on the Company credo, ensuring a superior customer experience.
  • Fosters strong developer relationships so the Company is favored at new build locations.
  • Manages multi-dwelling unit special product buildouts like WiFi Ready, Self Install Kit ready and Connected Communities.
  • Other duties and responsibilities as assigned.
  • Manages VIP client build-outs and communications.
  • Coordinates with other work streams, projects and initiatives which may impact successful completion of project.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Provides exemplary customer service in order to build and maintain strong relationships between customers and the Company. Addresses complaints quickly, provides prompt follow up and advises management of any situation outside position's scope of authority.
  • Educates clients on Company's wiring specs; build processes, timeline expectations etc., for successful project delivery.
  • Leads the preparation of project status reports; maintains accurate sales/service records and customer activity records.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Drives timely communications with clients and Company partners.
  • Effectively hands off ownership to team member as appropriate.
  • Prepares weekly/monthly/quarterly/yearly reports on build-out.
  • Makes outreach to understand clients' project profiles and timelines.
  • Researches the local market to understand and identify new real estate development and construction opportunities.
  • Captures all new build/win-back leads.
  • Works with local construction points of contact to pull statement of work and project bids.
  • Attends out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills in presenting, persuading and negotiating.
  • Tracks projects through pre-construction through activation.
  • Responsible for activation of Company services of both residential and business passing's
  • Stays abreast of competitive landscape and emerging technologies to best position business services in the marketplace.
  • Manages project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports.
  • Keeps current regarding developments within the industry. Monitors and evaluates competitive services and products.
  • Makes presentations to managers and developers and attends meetings and social functions to maintain a high level of visibility for the Company.
Employees at all levels are expected to:
  • Do what's right for each other, our customers, investors and our communities.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
GREAT PERKS AND BENEFITS:
  • Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
  • Competitive salary based on experience
  • Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
  • Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
  • Tuition Reimbursement (where applicable)
  • Paid training
  • 401k available after 90 days
  • Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Comcast in an EOE/Veterans/Disabled/LGBT employer

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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