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Resident Services Coordinator Jobs
Company | Willowick Residential |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Real Estate |
Expires | 2023-08-03 |
Posted at | 10 months ago |
When you join Willowick, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.
- Enthusiastically greets all residents, perspective residents, guests and visitors with a friendly face.
- Provides dedicated concierge services for Penthouse Units as described by management.
- As the needs of each community vary, so shall the needs of the Concierge role change and alter according to those assigned by the Property Manager.
- Leads by example, lives the standards and behaviors consistent with the core values and culture at Wolf Point East.
- Keeps Property and Marketing Managers abreast of city-wide Concierge events to establish network and understand events impacting the community.
- Assists with the organization and execution of resident & community events.
- Maintains courteous communication with the owners, residents, their guests, and vendors.
- Maintains pride in the property’s maintenance and appearance needs, by ensuring lobby and public areas are neat and orderly.
- Provide assistance in ensuring a seamless resident move-in experience.
- Builds brand loyalty by striving to ensure every resident interaction is positive.
- Serves as a point of contact for all residents and guests.
- In collaboration with Marketing Manager and Hines Community Manager, he/she will establish and nurture relationships with restaurant and shop owners to offer benefits and discounts.
- Four or more years of experience in hospitality, property management, or service-related industry.
- Excellent written and verbal communication skills.
- Entrata Experience a plus.
- Compensation $27/hr - $32/hr.
- Concierge experience preferred.
- Pleasant phone manner.
- High School Diploma or equivalent from an accredited required.
- Thorough knowledge of local attractions and destinations.
- Flexible schedule, including nights, weekends and holidays.
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