Resident Relations Manager- Emerald Point

Include but are not limited to:

• Solve all Resident’s Concerns/Issues
• Weekly Inspection of Apartments Interiors and Exteriors to ensure lease adherence and safety
• Monitor Security Logs
• Resident Functions
• Text Communication with Residents
• This job description should not be interpreted to be a complete list of all the duties, qualifications and responsibilities performed by the jobholder
• Provide assistance to both the Property Manager and Assistant Property Manager
• Handle Incident Reports
• Renter’s Insurance Tracking
• Liaison with Security Company
• Routine Property Inspections
• Provide Assistance to Leasing Agents, approve applications and take rent payments
• Handle Code Enforcement Issues
• Input Work Orders

• Some college preferred.
• Physical demands – Walking, standing and sitting at long period at times.
• Schedule may require weekend work.
• Sale, customer service and basic computer skills.
• Interaction with other employees and the public – Must interact with resident, prospects tenants, team members and maintenance.

This job description should not be interpreted to be a complete list of all the duties, qualifications and responsibilities performed by the jobholder. To maintain organizational flexibility, management has the discretion to add, drop or change at any time the duties, responsibilities and expectations of this job.