Resident Manager Jobs

• Conducts move-out reconciliation checks for damages and determines resident chargebacks in accordance with state laws.
• Maximizes retention through lease renewals. Executes new leases and lease renewals within the market.
• Provides excellent resident experience throughout the resident lifecycle: move-in, lease administration, maintenance management, renewal, move-out.
• Drives collection strategy in assigned portfolio with a goal of minimizing evictions and delinquencies.
• Overall accountability for resident relations for assigned portfolio. Delivers timely, professional, and applicable responses to resident inquiries and strives to resolve issues expeditiously. Works with departmental partners, as needed to reach resolution.

Requirements:

• 5 pounds above the head
• 10 pounds to shoulder height
• Must be able to pay close attention to details.
• Experience with property management software a plus.
• Excellent verbal and written communication skills.
• Must be able to meet multiple deadlines.
• Bachelor’s degree in real estate, finance, business management, or a related field preferred.
• Must be able to work in a team environment.
• Valid driver’s license required
• Minimum of three (3) years of directly related experience in an operational or related role preferred. It is preferred if the experience is the following areas/industries: Property Operations, Real Estate, or Property Management.
• High School Diploma/GED required.
• Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management; required to affiliate License with the company.
• Must be able to lift/carry:
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required
• 20 pounds to waist height
• Strong tenant relationship management and negotiation skills.
• Must be able to implement process improvement changes.
• Must be able to operate a motor vehicle.