Residence Club Guest Services Attendant

Who We Are:

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons .

Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.

https://www.fourseasons.com/scottsdale/

https://www.instagram.com/fsscottsdale/

The Opportunity:

The Residence Club at the Four Seasons Scottsdale is looking for a Guest Services Attendant to be an integral part of the Front Office Team. The main objective of this role is to ensure our guests are well looked after from the start. As the first and last impression of the Residence Club, this high profile department carries a special responsibility. The Guest Services Attendant is responsible for the arrival and departure experience of the owners. The Bell Attendant transports luggage, packages, and storage items to the guest room for arrivals and transports luggage for departing guests or into temporary storage. The Guest Services Attendants also responsible for the upkeep and cleanliness of the fitness center, lobby, public areas and back of house areas of Residence Club.

Job duties include but are not limited to:

• Actively monitor and report where engineering attention needed in guests common area.
• Other guest inquires or duties as assigned
• Assisting in Guest Services areas that include the front drive and ensuring proper handling of guest luggage
• Accommodating guest requests
• Maintaining the cleanliness of the Fitness Center, Locker Rooms, and Lobby

Who We Look For:

The Ideal candidate will have:

• Must have excellent verbal communication skills in English
• Be able to work in desert climate
• Flexible schedule required for AM and PM shifts
• Must be able to stand/walk/run for up to eight hours per shift
• Previous Guest Services experience in a luxury hotel/resort highly preferred.
• Must be available holidays & weekends

Some Benefits Four Seasons Employees Enjoy Include:

• Exclusive discount and travel programs with Four Seasons
• And so much more!
• Inclusive and diverse employee engagement events all year-round.
• Comprehensive learning and development programs to help you master your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
• Energizing Employee Culture where you are encouraged to be your true self!

Visa Requirements:

US work authorization is required

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.