Reporting Analyst - Status Reporting Lead Role

At Verizon, we don't wait for the future, we build it! Join the industry leader in Network and Telecommunications Services as we embark on transforming our nation's critical communications infrastructure and the FAA's National Airspace System (NAS) network. As a member of our FAA Enterprise Network Services (FENS) team, you will bring your passion, education and experience to this critical mission and interact directly with decision-makers and government staff who are tasked with ensuring the nation's air transportation system's underlying communications infrastructure is secure and always available. We are hiring skilled and energetic candidates to work alongside the best and brightest employees on a long-term career opportunity to design, build and operate the next generation NAS network supporting the busiest, most complex aerospace system in the world.

This role will serve as the Project Manager for Reporting, IMS and Transition Schedule Management. You are able to create the templates, data gathering and framework for our deliverables management tracking with PMIS development. You will work cross functionally with the Deputy Transition Lead, PMIS team, Project Managers, and Program Office to develop, gather, and ensure consistent, progressive updates are captured in PMIS, MS Project and other infrastructure tools. You will always be seeking opportunities for optimization, eliminating duplication, errors, omissions and striving to create professional standardizations across the Project team, the deliverables, and reference materials for the Program.

You collaborate with leadership for status report templates, revenue/forecast/actuals reporting, trending analysis, resource optimization. You ensure we utilize our cross functional teams, business partners, and other Verizon organizations to continue innovation, change/tuning and improvements through the program lifecycle. As gaps are identified, whether in tool functionality, tool utilization (skills, training, user groups, access), interfaces, and/or reliability with Verizon, you will identify training requirements and/or skill sets to enable our team to become more effective. You will work within our PMIS system to create and develop our deliverables tracking system ensuring we have owners, developing action plans, status reporting for progression, review, approvals, and completion/acceptance status. Development of ‘alert’, past due, risk, issues, critical path and variables; escalations, and consolidated Open Actions, risks, problems and procedures revision recommendations, as needed. Working directly with each Transition Project manager by workgroup, you will coordinate with each to establish a project schedule, progression and validation review on weekly basis through the Transition lifecycle.

You work directly with the Business Operations and PMIS team to ensure the project managers, engineering, operations, service delivery, testing and evaluation, business partners, and FAA are updating status/actions correctly. You will identify opportunities, risks, and critical paths for our Transition and Program leadership team to leverage for improvements in outcomes.

Additionally, the ability to access our internal ‘back end’ systems (e.g. ETMS, ESP, E-Z Status, PQ, Salesforce, nSAP, SevOne, etc.) will be beneficial as the requirements and deliverables evolve.

Key Responsibilities:

• Interfacing with internal/external stakeholders on a regular basis
• Tracking project changes and producing updated schedules
• Ensuring smooth communication within the project team and other cross-functional teams
• Tracking tasks assigned to the project team and prepare regular status reports
• Building strong communication channels with internal stakeholders in various departments: Sales, Professional Services, IT Operations, Development teams, Release Management, Networking
• Preparing and documenting Day 1/Day 2 support documentation and acceptance criteria
• Developing and maintaining project schedules and calendars with the input and assistance of transition leads
• Facilitating team meetings, providing meeting minutes and action items where needed
• Executing and maintaining project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management.
• Influencing continuous improvement of project management methodologies including: assessment of project delivery capabilities, gathering and reporting performance metrics, establishing corresponding targets, and measurement of on-going progress.

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have...

• Six or more years of relevant work experience
• Experience working with Enterprise level clients
• 4+ Years proven Project Management experience with proven track record and experience with deploying and delivering complex solutions
• Bachelor’s Degree or 4 or more years of experience
• Advanced skills in Microsoft Office product suite, including PowerPoint, Excel & Word

Even better if you have...

• Project Management Professional (PMP) Certification Desired
• Demonstrated experience with verbal & written communications
• Ability to work in a high pressure environment with a customer first approach
• Proven leadership skills & capabilities
• FAA experience preferred
• Ability to manage and negotiate with required internal and external organizations
• Financial Business acumen
• Broad Verizon product experience
• Proficiency in customer enablement tools
• Excellent organizational skills
• Supplier Management experience
• ITIL V3 Certification Desired

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.