Rental Manager Jobs

Howdy! We're Pocono Rentals & Management! We're a short-term vacation rental management business - in other words, we manage Airbnb's in the Poconos! Intrigued? More details below!

Please Note - this is a remote position, but we may fly the newly onboarded team member out for a 2 day training session. Otherwise, the position is 100% remote. Ideally, candidates are located in Eastern or Central Timezones. We are looking for candidates with previous or relatable experience. Thanks!

We We Do:

Our clients are homeowners who have vacation homes in the Poconos and want to make money renting it out while they're not staying there. We manage their homes for them by making them the MOST money they can (optimizing listings, dynamic pricing, other industry jargon words) all while taking the work off their hands. In other words, they do no work and make money! And then we make a percentage of what they make as a "management fee". Everyone wins, it's pretty great! More Money. Less Work.

We're growing quick, and this would be a great opportunity to get in with a young(ish), profitable company that is on the up-and-up! We started by managing our own personal home back in 2019 and have grown to a 80+ home business. This year we will process over $5 million in rentals and are on a positive growth trajectory for 2023 (hence why we're hiring!).

What We Need:

We're looking for someone to join the team and manage anywhere from 30-40 vacation homes. To be clear, this is NOT in-person managing the home, but instead managing the remote responsibilities, which would include but not be limited to...

• Schedule Management - manage maintenance team's schedule, ensuring they visit each home between each stay and have the details to complete their stops/tasks
• Tracking Financials - owning the "owner statements" which track their financials month-over-month, adding expenses and ensuring accuracy
• Managing Listings - updating photos, headlines, listing descriptions, pricing, cleaning fees, and more
• Issues/Improvements - taking feedback from renters, maintenance, cleaning and owners to make improvements on the homes.
• Homeowner Point of Contact - asking/answering their questions as well as asking our own

All is all, it will be your job to ensure the home is performing well, being up-kept accordingly, and the homeowners are being communicated with/feel comfortable with our services!

But what about Work From Home? - All these duties can be handled remotely and we encourage remote candidates in apply! We do, however, want someone local to Philadelphia (where we are based out of) to have the occasional in-person catch up!

Industry Experience? - You do NOT need industry experience as we believe some of the best candidates are able to learn quickly and bring fresh ideas from outside experiences! However, there are some soft skills we find important:

• Good Communicator - You don't need to be a full-fledged wordsmith (by now, you can probably tell I'm not!) but we do need someone who communicates well. You will be the central point of contact for homeowners, and a huge component of your job will be to make sure they feel comfortable with you (and us!)
• Technology "Literate" - You need to come in Day-One with a strong working knowledge of Google Sheets (Excel) and Gmail.
• Organization - This is a biggie. In order to be successful, you'll need to have some organizational system in place. At any given time, there can be a lot that needs to be done, some tasks more time sensitive than others, and you'll need to know how to prioritize and manage those tasks (don't worry, we're here to help as well!)
• Action-Oriented - We want someone who doesn't get "paralysis by analysis". Yes, attention to detail is important but it's also important to know when to move forward and learn things on the fly! Mistakes happen, just learn from them!
• "Entrepreneurial" Spirit - I hate the word, but it conveys the message. We want someone who goes above and beyond. Someone who doesn't need to be told what to do and can find the work that needs to be done.

This isn't a 60 hour/week start up job. Some days may be 6 hours of work, some may be 10. They won't all be 9-5, and we're flexible with the working day (I like to go for a run in the middle of the day!). There will be some work required over the weekends but this will be small one-off tasks that may be asked from homeowners.

Compensation:

The position will be salaried with a revenue share. We find the best "partnerships" are ones where both parties feel like they're winning and we want to make sure any teammate we bring aboard feels more-than adequately compensated for the work they're doing (and we feel that they are meeting that value on our end!). This is determined by level of experience, but our compensation range is $65k-70k/year (and as we grow, you will be compensated more in turn!).

Benefits:

• 2% Pay Increase - on your work anniversary every year
• First Fridays - Lunch on us the first Friday of every month!
• Work from Anywhere! - while we want you to be local to greater-Philadelphia, you don't have to be there all the time!
• Unlimited Paid-Time-Off - use it, but don't abuse it! If you need to take time off, we're supportive of that! Just give us ample heads up and we'll make sure you can enjoy life as well!

Coming Soon...

• Health Benefits - we're hoping to implement this somewhere between ~100 homes under management
• 401k Matching Program - once again, we have a plan to implement this as we grow, likely around ~100 homes under management

We look forward to hearing from you and answering any questions you may have!