Remote Outbound Call Center Agent -- In

MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. Our agents spend their day talking with donors and prospective donors, updating them on our clients' important work and asking them to support the effort financially.

MDS is one of the nation’s largest and most respected telephone fundraising companies. We have been in business for 30 years and work for many well-known and admired non-profits and charities such as Habitat for Humanity, Operation Smile, Feeding America, Special Olympics, and the Republican Party.

Responsibilities of Remote Call Center Representative

• Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
• Maintain minimum fundraising and productivity metrics.
• Secure financial gifts from donors and prospective donors on behalf of our clients.

Requirements of the Fundraising Agent.

• Basic computer skills and familiarity
• Hiring for Full-time positions only
• 1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
• A commitment and enthusiasm to the charitable and non-profit causes we represent is a huge advantage.
• A quiet place to work at home free from normal household interruptions
• Dedicated wired internet connection

Benefits:

• Overtime opportunities
• $15-$16 per hour for 40 hours shifts (depending on schedule)
• Health insurance eligibility after just 2 months
• Paid time off
• Top performers can earn additional bonus of $8-$12/hour - bringing total protentional compensation to $20-$30/hr. In 2021, MDS paid our agents $676,000 just in performance bonuses.
• Satisfaction of knowing that your work is making a difference!
• Weekly paycheck