Remote Customer Service Representative

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com
Why apply for a Remote SolvOne Customer Service job?

• Paid training begins early May 2023
• Equipment provided by SolvOne
• Pay starts at $18.00 per hour
• Work from the comfort of your home
• Save time and money without a commute

Set schedules available:
Morning Shift: Wednesday to Sunday 6:00 AM 2:30 PM CT
Swing Shift: Thursday to Monday 2:00 PM 10:30 PM CT

• Comprehensive individualized remote training (during daytimehours)
• Positive work environment; we work hard to appreciate our people
• We promote from within and encourage growth

Here's what you need:

• Ability to learn new information, policies and skills including software and petroleum industry knowledge
• Must be a resident of Tennessee in the Nashville area
• Work at a desk and effectively utilize a phone and computer for the length of your shift
• Bilingual is a plus but not a requirement
• Successfully pass a pre-employment drug screen and background check
• Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
• Be dependable and committed to be at work on time and ready to do your best each day
• Dedicate your full attention to your work by not providing care for others during work hours
• Commit to superior service for our customers, and support them through both phone and computer interactions
• Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
• Have a positive attitude, great work ethic and a passion for helping others
• Successfully pass a computer skills assessment, training evaluations, and the trial service period
• A strong internet connection and the ability to setup a home office with company provided equipment

Heres some of what we have to offer to those that join our team:

• Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more
• Work from home
• A fun and rewarding environment with giveaways and employee recognition programs
• Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
• Training classes are small, so each new hire gets the individual training needed to succeed
• We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
• Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done

If this sounds intriguing, dont miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone