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Remote Customer Service Coordinator
Company | Heart & Sail Excursions |
Address | Fredericksburg, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-05-09 |
Posted at | 1 year ago |
This is a remote position.
If you are searching for your next adventure in your professional life, we may have the perfect position for you as a Remote Customer Service Coordinator on our team. Our Coordinators help make our customers' dream trips and destinations become a reality. You will learn about the hottest destinations, the most amazing resorts and the greatest vacation excursions when working in this position.
Job Responsibilities
If you are searching for your next adventure in your professional life, we may have the perfect position for you as a Remote Customer Service Coordinator on our team. Our Coordinators help make our customers' dream trips and destinations become a reality. You will learn about the hottest destinations, the most amazing resorts and the greatest vacation excursions when working in this position.
Job Responsibilities
- Coordinate payment schedules for vacation packages or other trip components with clients and process payments via credit card, check or cash.
- Make reservations for clients for air travel, car rentals, train travel, hotel lodging and resort bookings while ensuring the client's preferences for the type of transport or hotel room are met.
- Ensure top earning potential by selling various packages that include hotel, car and airline tickets or other combinations to help the company meet quarterly or monthly sales goals.
- Discuss possible vacation options with clients and suggest destinations, transportation methods and lodging possibilities, depending on customer interests.
- Help customers learn about new destinations, resorts and vacation options by giving details about features, benefits and experiences available to guests.
- Excellent and quick decision-making skills
- High school diploma or an equivalency
- Strong ability to communicate in writing and speaking
- Travel Discounts
- Training Provided
- Flexible Schedule
- Work from Home
- No Experience Necessary
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