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Remote Booking Agent (Entry Level)

Company

Vacations With Justine

Address Boston, MA, United States
Employment type FULL_TIME
Salary
Category Travel Arrangements
Expires 2023-08-15
Posted at 9 months ago
Job Description
This is a remote position.


We are searching for friendly and professional individuals to join our team as a Remote Booking Agent. You should be passionate about seeing the world and helping others do the same. Your ultimate goal will be to keep your clients satisfied and loyal for future bookings through your customer service.


Responsibilities:


  • Work with clients to determine their traveling needs
  • Book reservations on behalf of clients; resolve travel issues, complaints, and refunds
  • Plan details for travel including transportation, accommodation, and airlines
  • Maintain client information and documents
  • Guide clients on the appropriate transportation, travel dates, costs, and accommodation
  • Stay up-to-date with tourism trends by attending trainings
  • Collect deposit and other payments


Requirements


  • Excellent and efficient communication and time management skills
  • Experience in hospitality, customer service, or tourism not required, but preferred
  • Must reside in the United States and be legally authorized to work in the United States
  • Base knowledge of domestic and foreign travel destinations.


Benefits


  • One-on-One Support
  • Live training
  • Ongoing Professional Development
  • Travel Perks & Discounts
  • Commission
  • Flexible Schedule