Relationship Manager, Corporate Work Study Program

Job Summary

The Corporate Work Study Program (CWSP) Relationship Manager will manage day-to-day interactions between up to 175 student workers and 100 corporate partners with a focus on student development and corporate partner satisfaction. The position goal is student development and partner retention.

Essential Functions and Responsibilities

• Document workflow and participate in continuous improvement efforts.
• Oversee Smart Trip card distribution, use, and collection.
• Support the summer evaluations, placements, and training programs (especially Bridge).
• Communicate with Lead driver to ensure bus routes are as streamlined as possible.
• Assist in school wide and department special events and staff coverage as needed.
• Work with the Corporate Work Study Program to transition partner portfolios.
• Create CWSP marketing materials for events and post to social media outlets while working closely with the Marketing and Communications Coordinator.
• Enforce CWSP dress code and check-in expectations.
• Ensure attendance is taken, tracked, and that all students are accounted for.
• Oversee the development of annual routes to ensure that drop-off and pickup points to job partner sites are organized.
• Track missed workdays and work with the other Relationship Managers to ensure they are made up or paid for.
• Input all supervisor and student interaction data in database.
• Serve as an ambassador for Don Bosco Cristo Rey and the Corporate Work Study Program.
• Responsible for contributing to and distributing the quarterly CWSP newsletter.
• Collaborates with CWSP and DBCR staff on Student Performance and Departmental initiatives.

Partner Responsibilities:

• Develop and maintain relationships with key stakeholders (Champions, POC, Supervisors) within the partner portfolio.
• Complete a minimum of two site visits a year.
• Communicate regularly with each student’s supervisor.
• Work to ensure 92% partner retention.

Student Responsibilities:

• On-board student workers for placements.
• Analyze student worker timesheets, bi-annual evaluations, site visit assessments, and supervisor interviews.
• When needed, address poor work performance through student coaching sessions.
• Assist students in completing permission slips for work events on non-workdays or off-site events.
• Refer students to the CWSP Business Curriculum Teacher to create a work performance improvement plan as needed.
• Contact the parent/legal guardian as needed.
• Enforce CWSP dress code and check-in expectations.

Supervisory Responsibilities:No

Qualifications:

Required Education and Experience Requirements:

• 5-7+ years of experience in program development or administration
• Bachelor’s degree required

Knowledge, Skills and Abilities

• Have a strong working knowledge of Microsoft Office applications especially Excel and Word
• Understanding and commitment to the educational mission of the Archdiocese of Washington, the Salesians of Don Bosco, and the vision of the Cristo Rey Network
• Possess interpersonal skills to relate well with students, staff, administration, parents, and corporate partners
• Strong analytical and organizational skills
• Demonstrate a commitment to the School’s Mission
• Knowledge of the Catholic faith, beliefs and practices
• Have experience with youth from urban or low-income communities
• Demonstrate ethnic, racial, and religious sensitivity of the student body
• Ability to work in an ever-changing environment
• Bilingual (English/Spanish) a plus

Work Environment:

• Work schedule flexibility required
• Hours of work and days generally follow the school day schedule
• Travel: Moderate Level (Local)
• General office environment

Job Type: Full-time

Schedule: Monday to Friday

Travel requirement: Up to 25% travel

Ability to commute/relocate: Takoma Park, MD 20912: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person