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Relationship Banker Jobs

Company

M&T Bank
Address , Etters, 17319, Pa
Employment type FULL_TIME
Salary
Expires 2023-07-29
Posted at 11 months ago
Job Description
Are you passionate about finding solutions for customers?
The Fairview Branch located at:
482 Fishing Creek Road, Etters, PA 17319
is searching for a seasoned sales person with very strong customer relationship experience to join this dynamic team. Experience managing a client portfolio is preferred.
Starting Salary: $21/hr and up plus sales incentives

We Offer:
  • Medical, dental, and vision benefits
  • 401k match up to 5%
  • Paid time off starting at 15 days/year with the option to buy more and 12 federal holidays
  • Receive 40 hours of volunteer time with an organization of your choosing.
  • Much more
  • Competitive pay with opportunities to advance your career
  • Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts

Who We Need:
Relationship Bankers go the extra mile to drive the branch team toward success in their sales and service goals. You’ll build customer relationships and grow business in the branch by identifying sales opportunities with customers and guiding them toward options that fit their needs. You’ll also stay on top of the most recent trends in our products and systems to become an expert in service our customers. Hiring Immediately!

Your Typical Day:
  • Build trust with current clients through regular proactive outreach by email or phone
  • Schedule, prepare for, and lead appointments with current and prospective customers
  • Develop new customer relationships through outbound calling. Support branch goals by identifying sales, service and referral opportunities.
  • Educate customers so they understand their options, making recommendations when appropriate.
  • Complete basic customer research to recommend new solutions and drive informed discussions of customers’ financial goals
  • Deliver customer solutions in their moments that matter.
  • Support a diverse environment that supports the M&T Bank brand
  • Complete required training under the Federal SAFE Act
  • Identify M&T team members who can solve complex customer problems
  • Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and compliance-related tasks

Education and Experience Required:
  • High school diploma or equivalent (GED)
  • Sales Experience: Either A) minimum 2 years' experience in any of the following: retail sales, call center, tele-sales, or customer service, or B) minimum of 1 year proven proactive sales experience
  • Ability to communicate with tact and diplomacy to internal and external customers
  • Demonstrated financial services product knowledge

Education and Experience Preferred:
  • Demonstrated success with referrals, cross-selling, or other sales skills
  • Associate degree
  • Verbal communication, interpersonal skills, customer service (consumer and small-business), well-organized, time management, prioritization, comfort with technology (internet-user level)
  • Bilingual ability is not required but is a strong plus depending on location
  • Notary public license

Physical Requirements
  • Lifting objects up to 30lbs

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#bank
#customerservice
#finance
#customerservicerep
#relationshipbanker
#banker
Location
Etters, Pennsylvania, United States of America